Skip navigation

Uninstalling printer and rolling back drivers

412 Views 5 Replies Latest reply: Nov 12, 2012 9:24 PM by PAHU RSS
drummerdave3 Calculating status...
Currently Being Moderated
Nov 9, 2012 6:25 PM

I have a Toshiba 3040C at my office, I installed the printer drivers that the retailer provided me (not from the manufactuer's site) and there are issue galore... I want to remove those drivers and use the ones listed on Toshiba's website, but when doing so I receive a message stating "cannot install a newer version of this printer is already installed on this computer". What can I do to remove the newer drivers currently installed and resintall the ones from Toshiba?


I have already tried removing everything contained within: Library\Printers\PPDs\ and everything other folder in there, but I am still havin the same issue.


Thank you for any assistance!

iMac, OS X Mountain Lion (10.8.2)


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.