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Can't sync I-pod nano anymore ?

794 Views 1 Reply Latest reply: Nov 13, 2012 7:32 AM by planb77 RSS
queen32 Calculating status...
Currently Being Moderated
Nov 13, 2012 7:10 AM

when I-pod nano plugged on MAc  I-tunes doesn't select it and there is no sync.Apparently I-tunes doesn't recognizes it anymore...

How to reset it as device for synchronization ?

iPod nano
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 13, 2012 7:32 AM (in response to queen32)

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?


    What happens if you try to reset the device with it still connected to the Mac?

    How to reset iPod


    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?


    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in iTunes and Mac desktop



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