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HT2045: iPod: Troubleshooting songs and audiobooks that won't play

Learn about iPod: Troubleshooting songs and audiobooks that won't play

HT2045 I purchased songs from Itunes, downloaded.  They play in the songs purchased file and show that they have been downloaded.  However they willnot play in Itunes on my computer (Win 7). I click on the individual song get "...original file couldn't be found"

983 Views 3 Replies Latest reply: Nov 13, 2012 7:32 AM by planb77 RSS
kleighrose Calculating status...
Currently Being Moderated
Nov 12, 2012 3:45 PM

I purchased an album plus an extra song by the same group from Itunes store.  They show up in the purchased file.  The downloaded button shows they are already downloaded.  When I go to my Itunes downloaded purchases the songs are on the list but they wont play.  I get the message, "The song " " could not be used because the original file could not be found.  Would you like to locate it?"  I click on locate but can't fine any of the songs.  I can't download the songs again from Itunes.  I have Win 7.  Can anyone help me please?

iPod classic 160GB (Late 2009), Windows 7


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