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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 ox800002D

840 Views 1 Reply Latest reply: Nov 13, 2012 7:40 AM by Ingo2711 RSS
bviox Level 1 Level 1 (0 points)
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Nov 13, 2012 7:35 AM

Dear sir,


I had currently updated my iphone 4S to IOS 6.01 few days before my phone warranty expiry with Singtel shop.   However, this has caused a nightmare after this update.   My iphone battery drained up within 3hrs after a 100% full charge.  I went back to the Telco shop and I was told the warranty had expired and they can't service my phone.   Their customer service told me to do a restore of my iphone instead.


I had tried to do the restoring and now it was that my iphone cannot be restored. An unknown error has occurred (OxE800002D).


Can you pls advise how can I restore my iphone and what should I do to prevent this draining up of iphone battery.


If not, can you pls help me to restore back to IOS 5.1 on my iphone 4S instead.


Thanks & best regards


iPhone 4S, iOS 6.0.1


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