HT1414: Use iTunes to restore your iOS device to factory settingsLearn about Use iTunes to restore your iOS device to factory settings
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
Downgrading the iOS is not supported by Apple.
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