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can't burn pictures to dvd

105 Views 1 Reply Latest reply: Nov 13, 2012 9:35 AM by laundry bleach RSS
Nikifamily Calculating status...
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Nov 13, 2012 9:25 AM

I keep getting error messages when I attempt to burn pictures to a DVD-R.   I have seen communications errors and also "laser not aligned"

iMac (21.5-inch Mid 2010), iOS 6.0.1
  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Nov 13, 2012 9:35 AM (in response to Nikifamily)

    I would suggest testing with a different brand of DVDs as some of them are not very good.

     

    If that doesn't do it, you are probably looking at hardware service. Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the iMac in to an Apple retail store or service provider to ask for an estimate.

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