it is trying to restore,
it extracts software then says verifying software, preparing to udate iphone,then the phone switches itself off and back on and then it says "iphone unable to update unknown error 21"
Currently Being ModeratedNov 13, 2012 12:00 PM (in response to paulyd5567)
... "iphone unable to update unknown error 21"
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Currently Being ModeratedJan 29, 2013 6:54 PM (in response to paulyd5567)
I am having the same problem. went to wirelessly update my iphone 5 to 6.1. it said that it was verifying update and then went into recovery mode?!?!!? Now it says to connect to itunes on screen and wants me to restore it?! I have way to much photos and things on there to restore it without a fight....
Currently Being ModeratedFeb 8, 2013 8:28 PM (in response to paulyd5567)
The problems being discussed are not just phone related ... I have a 'suckered' generation iPad which plain refuses to update to 6.1. It downloads for over an hour, refusing to do anything else but sit downloading then just announces 'download failure' .... !
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