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When I go into an apple store my apple store app doesn't let me use my scan feature to buy items

63 Views 0 Replies Latest reply: Nov 13, 2012 1:46 PM by psychtech2066 RSS
psychtech2066 Level 1 Level 1 (5 points)
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Nov 13, 2012 1:46 PM

I've been visiting the Apple store fairly often and I always used the scan feature in my Apple Store app to buy things using my iTunes account but the past two times I went I was very disappointed to discover that the scan feature wasn't working on my phone. The first time it didn't work was the day the iPhone 5 was open to preorders so the apple store employee said that maybe it's because of the high volume people accessing the Apple store online but it hasn't worked ever since. Now it doesn't even show up as an option in my app. Any ideas please?? Thanks!

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