3 Replies Latest reply: Nov 13, 2012 2:28 PM by Syd Rodocker
EmmaChesterman Level 1 Level 1 (0 points)

We have an iTunes U account and used to receive usage reports until January 2012. I cannot get hold of anyone in Apple who can help us to find out why and if these can resume.

 

Alternatively, is there a way to get a sample API call that actually works?


iTunes U
  • 1. Re: iTunes U usage reports
    Syd Rodocker Level 2 Level 2 (180 points)

    Greetings Emma;

    The Reports for iTunes U are now accessible from within Public Site Manager.  Log in  as you normally would and you'll see a menu option on the far right for "Reports". 

     

    https://sitemanager.itunes.apple.com/WebObjects/DZStudio.woa/wa/SignIn

     

    All the best...

    Syd Rodocker

    Apple iTunes U Administrator

    Tennessee's Electronic Learning Center

  • 2. Re: iTunes U usage reports
    dvodonnell Level 1 Level 1 (0 points)

    Hi Syd,

     

    I'm a colleague of Emma's doing dev work on this project. What we really require is access to the GetDailyReportLogs API call to automate the statistics.

    It has been incredibly difficult to find sample code to invoke this call, the documentation doesn't do a great job of explaining what specifically is required, and the forums are not much help either. Although I think I now have our secret appropriately encoded, things are vague on exactly what credentials are required in these calls. All I am able to get back from the API is a Forbidden error.

     

    My test URL:

     

    https://deimos.apple.com/WebObjects/Core.woa/API/GetDailyReportLogs/[[ouruniversity-ac-uk]]-public-dz?StartDate=2010-01-01&EndDate=2010-02-02&creden tials=Administrator%40urn%3Amace%3Aitunesu.com%3Asites%3A[[ouruniversity-ac-uk]] -public-dz&identity=%22Dan%22+%3C[[myemailaddress]]%3E+%28dfsdfds%29+%5Bsdfewere %5D&time=1352573236&signature=[[our64bitkey]]

     

    I've replaced the sensitive info with [[vals]], but if you are able to explain from that why I get a Forbidden that'd be greatly appreciated. Note that I have an administator account in the Site Manager associated with [[myemailaddress]].

     

    Many thanks,
    Dan

  • 3. Re: iTunes U usage reports
    Syd Rodocker Level 2 Level 2 (180 points)

    Greetings Dan;

    Unfortunately, I can't be of very much help to you with this issue.  I've never had the need to access the reports in this manner.  Have you tried sending an email to iTunes U Support with detailed info about this issue? 

     

         itunes-u-request@apple.com

     

    All the best...

     

    Syd Rodocker

    Apple iTunes U Administrator

    Tennessee's Electronic Learning Center