6 Replies Latest reply: Nov 13, 2012 8:15 PM by Linc Davis
Nathan Gogol Level 3 Level 3 (525 points)

     Hi, I was wondering if anyone has a sorta solution for this mess I'm in. I went to my brothers, was updating his computer to the latest Mountain lion and restarted the computer when was asked and it won't boot. Goes to grey screen with apple logo, progress bar on the bottom that goes about 1/8 th the way and ***** down. Booted into disk utility and tried repairing the disk and say that the disk needs to be formatted and to get as much data off as possible. So thats where Im at. I was able to put his computer into target mode and it did mount on my laptop and I was able to see his files so I am going to try pull off as much as I can. So my question is what is the best way to do this. Should I use time machine and in prefrences exclude my drie and inlcude his instead. Will that work that way. If not what would be the best way to copy his data off his drive. I got multiple exernal drives for room so that Im not worried but just need to pull as much as I can off his. Thanks for any help.


OS X Mountain Lion (10.8.2), iMac 2.4 intel, 4 gig RAM
  • 1. Re: Help backing up crashed drive
    Linc Davis Level 10 Level 10 (118,025 points)

    Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”

    How to back up and restore your files

  • 2. Re: Help backing up crashed drive
    Nathan Gogol Level 3 Level 3 (525 points)

       Awesome thank you. However I havent started yet as I am wondering what is the proper setting for image Format when im ready to save. Defaukt was compression but that don't seem right. I can pick read only, read/write, compression or DVD/CD master. I am assuming Read/write. I will wait for your reply before I do this though. Thank you very much. Weird, I verified the disk as its mounted and came okay but when I ran disk utility on the computer it had errors.

  • 3. Re: Help backing up crashed drive
    Nathan Gogol Level 3 Level 3 (525 points)

       Actaully I may have made a mistake. I verified the drive but then when I selected Macintosh HD of the drive thats when I got the error. So questions is which one am I suppose to make an image of.  The drive or the Macintish HD.  Here is an image of what I am looking at

     

    Screen Shot 2012-11-13 at 7.15.09 PM.png

     

    Then a guess a quick note would be what do I do when I reinstall mountain lion. I don't want it to copy everything from the drive since obviously something is corrupt in it, most likely the OS itself. Just main personal items and programs.

  • 4. Re: Help backing up crashed drive
    Linc Davis Level 10 Level 10 (118,025 points)

    Back up "Macintosh HD." Use the default choice for the image format.

  • 5. Re: Help backing up crashed drive
    Nathan Gogol Level 3 Level 3 (525 points)

       Hi there, no luck, this is what I got

    Screen Shot 2012-11-13 at 8.38.17 PM.png

     

    Any other thoughts on what to do. I guess I could just try drag the user folder. 

    So what does this mean, is the drive wrecked or would formatting it fix everything. Ive never had this before. Usually if it is a drive its just dead for me. Thanks for your help

  • 6. Re: Help backing up crashed drive
    Linc Davis Level 10 Level 10 (118,025 points)

    Back up whatever you can, any way you can. If all else fails, there is software that can sometimes recover data from a damaged drive, but I have no experience with it.