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Viber problem on iPhone 3G

148179 Views 166 Replies Latest reply: Jan 27, 2014 6:55 AM by mfaizanashraf RSS Branched to a new discussion.
  • lexiejoy Calculating status...
    Currently Being Moderated
    Oct 22, 2012 12:11 PM (in response to theViberTeam)

    Hi there!  My viber is not working. My partner who lives overseas has the iphone 3gs and it keeps asking him for the iphone 4.3 software to keep using viber. he took it to an apple store and finally got it sorted with the old viber again and now its not working again! I have the iphone 4s and did not upgrade to the new viber because I was scared that it wouldnt work with the older version he has. Now its not letting me use my old version either. How can we rectify this problem? Does it mean that you are now not letting anyone use the old viber? I really hope not because we depent heavily on viber!

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Oct 23, 2012 9:49 AM (in response to lexiejoy)

    Hi @lexiejoy -

     

    What exactly is the error message that you're seeing?

     

    Note that Viber system is currently experiencing connectivity issues for most users. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

     

     

    Amazon is on it, and we hope that with their help we'll be able to restore Viber's service soon.

     

     

    We apologize for the temporary inconvenience.

  • cesarss Calculating status...
    Currently Being Moderated
    Oct 23, 2012 3:24 PM (in response to sx)

    It would be possible to install again viber on iPhone 3g, with iOS 4.2.1?

     

    I uninstalled it today due to connection problems and when I tried to install it again from apple store, it requires me iOS 4.3.

     

    Sorry for my english and thanks in advance!!!

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Oct 24, 2012 1:42 AM (in response to cesarss)

    Hi there @cesarss -

     

    Please note that Viber does not officially support iPhone 3 and below nor iOS4.2 and below at this stage, and this is probably the reason for the problems you're experiencing. We are planning to roll back Viber in AppStore only for iPhone3 and iOS4.2 users, so that they can use an older version of Viber, that's compatible with their phone, and we hope to complete this step as soon as possible.


    We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates and news through AppStore and through our official Facebook page.

  • Badar Raj Calculating status...
    Currently Being Moderated
    Nov 8, 2012 11:35 PM (in response to sx)

    Dear Viber Team  

     

    I am waiting you Viber Version For Iphone 3, 4.2.1

     

    Pleas i want to use Viber... But U still No progresss....

     

    Its not Gud Viber.....

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Nov 10, 2012 3:27 AM (in response to Badar Raj)

    @Badar Raj -

     

    Unfortunately we still don't have specific dates for the solution for this problem.

    We plan to roll back Viber for iPhone3 users, and we hope to complete this move as soon as possible.

     

    Once we have news about this, we'll inform you.

  • kevinhilne Calculating status...
    Currently Being Moderated
    Nov 11, 2012 4:56 AM (in response to sx)

    Is there a viber app for the iphone 3g?

     

    Thanks

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Nov 11, 2012 7:25 AM (in response to kevinhilne)

    @kevinhilne -

     

    Please note that Viber does not officially support iPhone 3 and below nor iOS4.2 and below at this stage, and this is probably the reason for the problems you're experiencing. We are planning to roll back Viber in AppStore only for iPhone3 and iOS4.2 users, so that they can use an older version of Viber, that's compatible with their phone, and we hope to complete this step as soon as possible.


    We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates and news through AppStore and through our official Facebook page.

  • Peraca Calculating status...
    Currently Being Moderated
    Nov 12, 2012 8:02 PM (in response to sx)

    Come on!!!!

    It has been more than 2 months that you released the new Viber's version and all the 3G users were screwed up! Do you guys have monkeys trying to roll it back?

    I think you can invest a little more on your loyal customers instead of trying to catch new u$er$

  • shpikachka Calculating status...
    Currently Being Moderated
    Nov 12, 2012 10:51 PM (in response to sx)

    An issue for older versions iphone you say more than a month - you can say specifically when??? And when will the old version - it will work on 3.1.3?

    THX !!!

  • nebapuhalo Calculating status...
    Currently Being Moderated
    Nov 13, 2012 4:36 PM (in response to shpikachka)

    for all iphone 3g 3.1.3 

     

    Viber v2.2.0.2962

    http://www.2shared.com/file/Cd8YDT1w/Viber_Free_Phone_Calls_Text_Vi.html?

     

    enjoy !!!

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Nov 14, 2012 1:42 AM (in response to nebapuhalo)

    @Peraca

    and @shpikachka -

     

    We certainly see your point.

     

    You are right - technologically, it is not an impossible task to implement this rollback. However, please bear in mind that you are not the only user who requests features from us among our millions of users worldwide

    Aside from that, we also have other projects running in our company, like Viber on whole new platforms, for example.


    All of the above doesn't mean we neglect our iPhone3 users. We hope to complete this move soon, but we simply don't have specific dates yet.


    We apologize for the temporary inconvenience, and we will inform our fans once we have news.

     


  • shpikachka Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 15, 2012 9:06 AM (in response to nebapuhalo)

    Thx, but only sms...(

  • maimadhinven Calculating status...
    Currently Being Moderated
    Nov 18, 2012 11:34 AM (in response to sx)

    Hi,i have a problem..my viber works good in all wifi's that i tried but the problem is Viber wont work only in my wifi that i have in my house,calls or sms wont work,can you help me whats the problem is,can it be that it in my wifi router or something ?

  • SJJ-18 Calculating status...
    Currently Being Moderated
    Nov 19, 2012 1:29 PM (in response to theViberTeam)

    Good afternoon,

     

    Had to restore my 3G iPhone today as had problems with it and now see that I cannot install Viber back.

     

    Guys, we all users of 3G iPhone hansets really appreciate that you are busy with other projects and customers all over the world... but if you made a mistake (if it was a mistake) by taking the older version out of store and it also cannot be found on the Viber webpage... why you just not put it somewhere and advise the link. Sorry, but this is not a service you would like to get yourself if you where on our place. In my opinion, and I am sure many would agree with me - it damages your reputation.

     

    It was always my concern to share my address book with a free software, and now I am concerned even more.....

     

    And I am sorry to say this, but it smells by a dirty trick to make people to buy new versions of iPhone's... Would love to be wrong though....

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