2 Replies Latest reply: Nov 14, 2012 2:42 AM by AnaMusic
Leeronster Level 1 Level 1 (0 points)

I have Mac with Leopard 10.5 and want to connect my iphone 5 but it needs to have version 10.7 of itunes.  I cant install itunes because the latest mountain Lion software 10.8.2 wont install and I dont know where to find 10.8.  What am I doing wrong please.

  • 1. Re: Help with software update
    Klaus1 Level 8 Level 8 (44,495 points)

    Start by checking if you can run Snow Leopard:

     

    Requirements for OS X 10.6 'Snow Leopard'

     

    http://support.apple.com/kb/SP575

     

    Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs.  You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:

     

    http://www.apple.com/osx/specs/

     

    If you are outside the US call your national Apple Helpline:

     

    http://support.apple.com/kb/HE57

     

    If you're in the UK, use this number: 0871 508 4400

     

    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

     

    To use iCloud you have to upgrade all the way to Mountain Lion:

     

    http://support.apple.com/kb/HT4759

  • 2. Re: Help with software update
    AnaMusic Level 9 Level 9 (57,005 points)

    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x

     

    It is Not available as a download... It is a Paid Upgrade.

     

    Do this first...

     

    Check that your Mac meets the System Requirements for Snow Leopard...

     

    Snow Leopard Tech Specs

     

    http://support.apple.com/kb/SP575

     

    If so Contact Apple in your Country to Purchase a Snow Leopard Disc...

     

    http://support.apple.com/kb/HE57

     

    In the US...

    1-800-MY-APPLE or 1-800-676-2775

     

     

    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.

     

     

    Be sure to make a Backup of your Current System Before Upgrading...