4 Replies Latest reply: Mar 1, 2013 1:57 PM by Thane Peterson
pcdanny Level 1 Level 1 (0 points)

I have installed Apple Service Toolkit and cannot get the  Gateway Manager to open.  It is prompting me for a password and the directions ask me to use 'apple'.  It says that it is an invalid password.  I try the password from the last time I setup the Apple Service Toolkit and it is invalid as well.  I chatted with tech support and they gave me some plist to delete and reinstall the tools.  I did that and got the same result.  I have installed this three previous times with success but I am not sure what the issue is with this time.  Any help would be appreciated.  I have emailed AST_support@apple.com


AST, Mac OS X (10.7.2)