Currently Being ModeratedNov 14, 2012 8:09 AM (in response to levindenboer1975)
I would troubleshoot with a different router to see if
it was the routers configuration setup which cause the problem
or if it's a compatability or periodic defect between the atv and router or computer and router
Currently Being ModeratedNov 14, 2012 8:51 AM (in response to Rudegar)
We would like to test with a different router, but in the Netherlands this is not a option, because those routers are controled from the outside. If i put a other router in the system we won't have internet at all.
So that's out of the question. We have already notified our hosting (UPC Netherlands) that the routing isn't stable with the WiFi connections, but the just told us that the system is working perfectly (they do a online check, yeah wright, that's indeed the way to test it during those 2 minutes).
We think it's a LAN setting, but what? Because if we use the AppleTV wireless over the WiFi everything is perfect (for how long the wifi is active by the router).
And if we put the Apple TV on the LAN network we get the problem with the video image, not the sound. Only the video image that is going to faltering.
Currently Being ModeratedNov 14, 2012 8:52 AM (in response to Rudegar)
p.s. we use the Cisco EPC3925
Model: Cisco EPC3925 Vendor: Cisco Hardware Revision: 1.0 MAC Address: e4:48:c7:7d:f3:94 Bootloader Revision: 2.3.0_R1 Current Software Revision: epc3925-ESIP-12-v302r125561-120727c_upc Firmware Name: epc3925-ESIP-12-v302r125561-120727c_upc.bin Firmware Build Time: Jul 27 21:06:28 2012 Cable Modem Status: Operational Wireless Network: Enable Cable Modem State DOCSIS Downstream Scanning: Completed DOCSIS Ranging: Completed DOCSIS DHCP: Completed DOCSIS TFTP: Completed DOCSIS Data Reg Complete: Completed DOCSIS Privacy: Enabled Downstream Channels Power Level: Signal to Noise Ratio: Channel 1: 10.3 dBmV 38.7 dB Channel 2: 10.2 dBmV 38.6 dB Channel 3: 9.8 dBmV 38.6 dB Channel 4: 9.3 dBmV 38.2 dB Channel 5: 8.7 dBmV 37.6 dB Channel 6: 8.8 dBmV 37.8 dB Channel 7: 0.0 dBmV 0.0 dB Channel 8: 0.0 dBmV 0.0 dB Upstream Channels Power Level: Channel 1: 48.2 dBmV Channel 2: 0.0 dBmV Channel 3: 0.0 dBmV Channel 4: 0.0 dBmV