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Imac Repeated failures to startup / Shut down

271 Views 5 Replies Latest reply: Nov 14, 2012 4:19 PM by den.thed RSS
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Nov 14, 2012 7:58 AM

System Info:

 

iMac

21.5-Inch, Late 2009

3.06 Intel Core 2 Duo

16 GB 1067 MHz DDR3

Mac OS X Lion 10.7.5 (11G63)

 

Machine will freeze-up mid start, freeze-up and fail to shut down.  Sometimes, just to keep things interesting it will get all the way to desktop and then the Mac version of the Blue Screen of death will appear and I have to restart.

 

Last Start-up failure detail report

 

Interval Since Last Panic Report:  1030297 sec

Panics Since Last Report:          6

Anonymous UUID:                    E547C71B-AF79-446F-A30D-EC21C8AFA278

 

 

Wed Nov 14 10:21:32 2012

panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80006860f6, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000715000, CR3: 0x000000000f842000, CR4: 0x0000000000000660

RAX: 0x0060000000000000, RBX: 0xffffff8020340eb0, RCX: 0xffffff8023effd90, RDX: 0x0000000000000000

RSP: 0xffffff81ddf6bae0, RBP: 0xffffff81ddf6bb00, RSI: 0x0000000000000011, RDI: 0xffffff8020340eb0

R8:  0x0000000000000001, R9:  0xffffff7f81ce8e0c, R10: 0xfffffffffffffff3, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0xffffff8021d1b2c0, R14: 0x0000000000000001, R15: 0xffffff80008e1460

RFL: 0x0000000000010206, RIP: 0xffffff80006860f6, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x0000000000715000, Error code: 0x0000000000000000, Faulting CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81ddf6b790 : 0xffffff8000220792

0xffffff81ddf6b810 : 0xffffff80002c4794

0xffffff81ddf6b9c0 : 0xffffff80002da55d

0xffffff81ddf6b9e0 : 0xffffff80006860f6

0xffffff81ddf6bb00 : 0xffffff8000536bf0

0xffffff81ddf6bb60 : 0xffffff8000536e14

0xffffff81ddf6bba0 : 0xffffff800030cd82

0xffffff81ddf6bc60 : 0xffffff800030d291

0xffffff81ddf6bf60 : 0xffffff80005cde98

0xffffff81ddf6bfb0 : 0xffffff80002daa79

 

 

BSD process name corresponding to current thread: esets_daemon

 

 

Mac OS version:

11G63

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: iMac10,1 (Mac-F2268CC8)

 

 

System uptime in nanoseconds: 176247162882

last loaded kext at 84313078710: com.eset.kext.esets_kac          4.1.86 (addr 0xffffff7f81ce0000, size 53248)

last unloaded kext at 158250755821: com.seagate.driver.PowSecDriverCore          5.1.1 (addr 0xffffff7f80956000, size 172032)

loaded kexts:

com.eset.kext.esets_kac          4.1.86

com.parallels.kext.prl_vnic          7.0 15094.749908

com.parallels.kext.prl_netbridge          7.0 15094.749908

com.parallels.kext.prl_hid_hook          7.0 15094.749908

com.parallels.kext.prl_hypervisor          7.0 15094.749908

com.parallels.kext.prl_usb_connect          7.0 15094.749908

com.Cycling74.driver.Soundflower          1.5.2

com.kaspersky.kext.klif          2.2.0d14

com.apple.driver.AppleBluetoothMultitouch          70.12

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AGPM          100.12.75

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.2.5a5

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleMikeyDriver          2.2.5a5

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.ApplePolicyControl          3.1.33

com.apple.GeForce          7.3.2

com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleBacklight          170.2.2

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.Oxford_Semi          3.0.6

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

com.apple.driver.AppleUSBCardReader          3.0.6

com.apple.driver.AppleIRController          312

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.1.0

com.apple.driver.AppleFWOHCI          4.9.0

com.apple.driver.AirPort.Atheros40          505.67.1

com.apple.driver.AppleAHCIPort          2.3.1

com.apple.nvenet          2.0.17

com.apple.driver.AppleUSBHub          5.1.0

com.apple.driver.AppleUSBEHCI          5.1.0

com.apple.driver.AppleUSBOHCI          5.1.0

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.4

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.driver.AppleBluetoothHIDKeyboard          160.7

com.apple.driver.AppleHIDKeyboard          160.7

com.apple.driver.AppleMultitouchDriver          231.4

com.apple.driver.IOBluetoothHIDDriver          4.0.8f17

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.driver.DspFuncLib          2.2.5a5

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.nvidia.nv50hal          7.3.2

com.apple.NVDAResman          7.3.2

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.2.5a5

com.apple.iokit.IOHDAFamily          2.2.5a5

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleGraphicsControl          3.1.33

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.0

com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

com.apple.iokit.IOBluetoothFamily          4.0.8f17

com.apple.iokit.IOUSBMassStorageClass          3.0.3

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.1.0

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOFireWireSBP2          4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.iokit.IOFireWireFamily          4.4.8

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IOUSBFamily          5.1.0

com.apple.driver.NVSMU          2.2.9

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.8

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 16 GB, SMC 1.52f9

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD5000AAKS-40V2B0, 500.11 GB

Serial ATA Device: PIONEER DVD-RW  DVRTS09

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3

USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2

USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x26210000 / 4

USB Device: DYMO LabelWriter 450 Twin Turbo, 0x0922  (Dymo Corporation), 0x0022, 0x26213000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

USB Device: Back-UPS ES 550 FW:843.K2 .D USB FW:K2, 0x051d  (American Power Conversion), 0x0002, 0x06400000 / 3

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4

FireWire Device: d2 Quadra v3, LaCie, 800mbit_speed

 

__________________________________________________________

 

I've run Onyx, Cocktail & MacCleanse with minimal success... fails a little less frequently for a brief period.

I'm fairly conversant with computers but I'm either missing something simple or I'm way out of my depth.

 

I've got no ego about this and would appreciate any advice.

 

Thanks

iMac, Mac OS X (10.7.5)
  • den.thed Level 7 Level 7 (23,430 points)
    Currently Being Moderated
    Nov 14, 2012 10:19 AM (in response to CoherenceTruth)

    I'm not real good with the log messages, but I would try a few things.

     

    1. RAM

        a. Check to make sure that all the modules are firmly seated in the slots.

        b. What RAM was used, recheck the spec's?

        c. Reinstall the original RAM modules.

     

    2. USB and FireWire devices

        a. Disconnect all of your USB and FireWire devices and see if it will startup normally.

        b. If so, then slowly start adding the devices back on one at a time and test each device.

     

    3. Checking and/or removing some third party software and drivers

        a. com.eset.kext.esets_kac

        b. com.seagate.driver.PowSecDriverCore

    iMac, Mac Mini, iPad, iPods, Mac OS X (10.6.8), (10.8.2), Safari, iTunes, iPhoto
  • den.thed Level 7 Level 7 (23,430 points)
    Currently Being Moderated
    Nov 14, 2012 11:00 AM (in response to CoherenceTruth)

    Take your time!

     

    If the RAM upgrade is new, then I would start there. If the RAM has been in and working for sometime, then I might go to the USB and FireWire devices first.

  • den.thed Level 7 Level 7 (23,430 points)
    Currently Being Moderated
    Nov 14, 2012 4:19 PM (in response to CoherenceTruth)

    That's good news, your welcome!

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