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Quicktime 10.1 and Lion does not work correctly. Anyone have a fix?

42579 Views 43 Replies Latest reply: May 12, 2013 10:53 AM by northbeachfilms RSS
  • bobharris77 Level 1 Level 1 (0 points)

    I run a Mac mini I5 2.3ghz, which will only run reliably under Lion. I've been trying to export Keynote presentations to Quicktime but consistently get the error message, "There's not enough disk space, or there was a problem with the file. Error -108"


    I also tried exporting under '08 but instead of an error message, it crashes during the export.


    I was able to export that same file with no problems at all, using my Macbook which runs Snow Leopard.


    I've resigned myself to accept that my old PPC programs cannot be run anymore and I've found workarounds (sort of) for the missing "save as" function. But I do a lot of presentations and this is a dealbreaker.


    The good side of Lion (IMO) is that now us Apple people get to experience firsthand, how PC folks felt when Vista was dumped on them:-)

  • OlsenPeterE Level 1 Level 1 (0 points)

    Any chance this bug has a solution?   I just tried playing MPG files from my Sony Handycam, and I get the error: QuickTime Player can't open "M2U00001.MPG" because a required codec isn't available.  I am running Lion OS X Version 10.7.2 and QT Player Version 10.1 (501.5).   When I go to the download the Codec from the apple proposed solution it states:


    Please note:

    If your Mac has OS X Lion, MPEG-2 functionality is built in and the QuickTime MPEG-2 Playback Component is unnecessary. This playback component requires QuickTime or QuickTime 7 Pro. For more information on QuickTime, please click here.


    Huh?   Then I see that others with the same problem bought the Codec only to find out it does not work.   Really would like some help from Apple on this one.

  • Jon Walker Level 6 Level 6 (17,520 points)

    Huh?   Then I see that others with the same problem bought the Codec only to find out it does not work.   Really would like some help from Apple on this one.

    Have you sent feedback to Apple regarding the problem? Sending formal feedback is the only way to motivate the QT technical people to look into and correct problems.


    Not sure what you specific problem is since I doubt I have a sample file from your particular device on hand for examination. However, most of the problems I've run into seem to stem from conflicts, security, or the way data is stuffed into the file container. Basically, QT X.1 seems to be compatible with MPEG-2 video "muxed" with MPEG-1 layer or AC3 audio in an MPG, MPEG, or TS file container. It will not play the same data in/with an MOV or VOB file extensions. Nor will it play the audio in the case of MPEG-2 video when "muxed" with PCM audio. It will also play an M2V elementary video stream which is paired with an AIFF audio stream—but only as two separate files unlike the QT 7 player which "resourses" the unloaded audio file when playing the M2V file.


    In many cases, a flie that will not open/play in the QT X.1 Player in the original container may do so after repackaging the original content data in a new program stream (PS) file container by VLC. This seems to ensure that both the file container and the data it contains is playback compatible. (I.e., soucre file may have improperly terminated containers or inconsistent AV stream durations. In some cases unable to find the first video frame, traverse the timecode without breaks, or locate the end of the data/EOF markers.) Remember, QT is very touch about "standards" and will not even attempt to open a file under such conditions even though a Windows media player would play them fine.


    Unfortunately, the QT MPEG-2 and AC3 built-in support for the QT X.1 player is not available for the QT 7 Player app, other Apple QT based apps, or third-party apps that rely on the OS component configuration. However, between the built-in Lion support and the use of the older QT 7 MPEG-2 Playback component, I have yet to find a file that could not be played to some degree as long as the file itself was uncorrupted and there were no third-party hardware or software conflicts at work.


    Also, remember that the normal way to import MPEG-2/AC3 camcorder files is to do so via one of the Apple Video editing applications. For instance, iMovie '08/'09/'11 would normally convert the I/P/B-frame MPEG-2 video to all I-frame MPEG-2 video with AC3 converted to AIFF/Linear PCM content in an MOV file container which should then be edit and playback compatible with all Apple QT based apps on your computer.



    iMac, Mac OS X (10.7.2), 3.4 GHz Quad Core i7, 4 GB 1333 MHz
  • edwardfromst. petersburg Level 1 Level 1 (0 points)

    I have a simple solution, at least for me. Quicktime in the Lion OS does not work period, I can't play any video of any type so I chose to just use the free VLC player. Works perfectly, no problems at all.


    I know this may not work for all who may use Quicktime for things other then playback.


    Just a suggestion.



  • Thomas Maroney Level 1 Level 1 (20 points)

         I'm having a slightly different version of the same problem.


    Opened an AVI in Quicktime 10.1 and I can hear the audio but no video... other AVIs just churn and don't load.


    But when I try to close this one particular AVI file, Quicktime stops responding and I have to force quit.


    Since Quicktime now has this "super helpful" feather where it opens up any file automatically that it remembers being opened last time it was running, this same AVI file opens up automatically. I can't close it. Restarting doesn't help.


    I'm stuck with this one unplayable AVI file opened on my Quicktime.

  • Fabian Lischka Level 1 Level 1 (5 points)

    Thomas, I had the same problem (one movie always opened upon starting Quicktime, and Quicktime hangs when I tried closing that window).


    Then I found this shortcut - Cmd-Option-Q. It will close all windows before quitting (quite handy, eg also for Safari). Using that, QT quit successfully for me, and upon next startup did indeed not open any windows.

  • dbernelle Level 1 Level 1 (0 points)

    Your "Cmd-Option-Q" was also the solution for me!  I had all kinds of past movies opening and a certain one would cause QT to "freeze," e.g. Quicktime Player (not responding), even after I closed that movie window.


    Yep. Whoever had the idea of making it the default to open every window you had open priviously in an application ought to have to write lines on a white board!  One of the ways I "clean up" my use of my Mac is to log off, knowing that when I logged back on, I'd have a "clean slate" with any new application.  Not so, anymore.  I vote that this be "an option" and not a non-changable default.


    I also miss the arrows in the too-skinny scroll bar, but that's a different issue...



    - Dale

  • Jom Gotkey Level 1 Level 1 (0 points)

    I have a problem with QT, which I have not seen listed yet. Background: I have an Apple MacBook Pro that I purchased in February of 2011 (Snow Leopard). I also have installed the Mac Lion OS X Ver. 10.7.4 that I upgraded soon after it became available in the iTunes store. Apparently, Quicktime 10.1 came with it. Problem: Quicktime 10.1 seems to work okay with all my movies, and kicks in automatically (in the background?) when needed for most (not all) Web sites that use it, but I cannot open Quicktime Player as a stand-alone application from the "applications file." No QT player control panel appears. The QT icon appears on the "Launchpad" screens, but does nothing when I click on it, once or twice. The icon also does not appear on the dock. When I drag the application to the dock from the "application file," a Quicktime icon appears on the dock, but does nothing when I click on it, and it eventually dissappears from the dock as I use the computer. More info: iPhoto works okay (JPEG), and and iMovie supports movies made with early miniDV tapes (Panasonic camera) and my new Sony A65 DSLR in movie mode ( video: MPEG-4 AVC/H.264 -- audio: MPEG-4 AAC-LC 2ch). I would like to use Quicktime Player as a stand-alone application for videos and audio projects, but until I find the control panel, I cannot do that. Also, I am reluctant to download any previous QT versions (such as 7.7), for fear of losing all the editing I did on my movie projects. Any suggestions are greatly appreciated. 

  • msanarko Level 1 Level 1 (0 points)

    I also have the exact some problem.


    Quicktime always opening the recent files, the window can not be closed by clicking the close button (red dot button on the upper left corner).

  • Miss Julie Level 1 Level 1 (0 points)

    Found a fix to the "Loop" problem with QT. Nice dude posted a fix on youtube - not a coder so I don't know what he did, but he fixed it. Tried it, worked perfect. Leave it up to the Apple community to fix things Apple won't or doesn't have time to.



    Files here to replace in System - Framework - QTKit.framework.


  • PJL500 Level 1 Level 1 (0 points)

    QT won't work (mostly) for me in Lion. Also Quicktime sems to be involved with VideoLan... the video is washed out in VLC.

    XBMC works fine and I use it for everything now - though the UI is not ideal it is rock solid for almost all file types.

  • Tory Salvia Level 1 Level 1 (0 points)

    Now we are seeing this with QuickTime on iPads. QuickTime dose not recognize the MP4 default language track and all tracks play simultaneously. Very confusing for users not familiar with selecting audio tracks via the  QT VIEW/LANGUAGE menu.

  • Sven Nueesch1 Level 1 Level 1 (0 points)

    My QuickTime Player 10.1 running on Lion was very slow and unresponsive.


    This worked for me:


       User > Library > Autosave Information



    Now I am a happy user again!

  • northbeachfilms Level 1 Level 1 (0 points)

    this software is terrible. let's just call a spade a spade. adobe is also garbage when it comes to video compression and of course microsoft is the worse. this stuff worked really well in the 1990s by the way. haha

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