Skip navigation

Mail proxy in OSX

8307 Views 9 Replies Latest reply: Nov 14, 2012 12:36 PM by Stephen C. Steel RSS
howd00 Calculating status...
Currently Being Moderated
Jul 19, 2011 3:32 PM

My exchange mail server provider has given me all the login credentials to access muy emails. However one thing they listed as well as the mail server is a proxy server. I obviously have to access the exchange server through the proxy.  In Outlook on the PC this is simply inserted in the outlook settings. However I cannot find it in Outlook 2011 for Mac. I also cannot find a way of doing this for the mail app.


Obviously there are the proxy settings under sytem preferences but I don't want all traffic going through their proxy server, simply my email connection.


The Outlook help gives the following (not so useful) help response:

"Ask your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help."


Can anyone help?



MacBook Pro, Mac OS X (10.6.8)
  • Barney-15E Level 7 Level 7 (33,270 points)
    Currently Being Moderated
    Jul 19, 2011 3:56 PM (in response to howd00)

    My guess would be to set up your smtp server in Mail Preferences to Password and enter the details.

    Mail Preferences, Accounts, select account, Account Information, Outgoing Mail Server (SMTP) select Edit SMTP server list, Advanced, select smtp server from list and set authentication to password.


    My other guess would be the SOCKS proxy in network settings.

  • Asatoran Level 4 Level 4 (2,535 points)
    Currently Being Moderated
    Jul 19, 2011 4:38 PM (in response to howd00)

    Unlike Outlook for Windows, there does not appear to be any Exchange Proxy settings in Outlook on Mac.     Macs have always been the b@$tard child for Microsoft so they didn't give Entourage/Outlook for Mac all the features of Outlook for Windows.    (Google shows that this proxy question is asked often, but no solutions.)


    The Exchange proxy was a way to access the Exchange server without a VPN.  Can you access the Outlook Web Access (OWA) webpage for your server?  If so, then try pointing Outlook to the OWA URL.

  • Asatoran Level 4 Level 4 (2,535 points)
    Currently Being Moderated
    Jul 19, 2011 5:44 PM (in response to howd00)

    ...Obviously if it will work for Entourage it ought to work for Outlook 2011.

    Outlook 2011 is a complete rewrite.  It's not an "update" to Entourage.  (Which IMHO is a good thing for various reasons. )  So it wouldn't surprise me if a feature like this is different.


    Also, I think Outlook 2011 dropped support for Exchange 2003, since like OSX Mail, they use the Exchange Web Services protocol, introduced with Exchange 2007.  Entourage (and iOS devices) didn't use EWS which is why Entourage works with Exchange 2003.  And Exchange 2007 introduced the Client Access Server roles, which seems to have taken over some of what Exchange Proxies were doing.


    I'm suspecting that Easyspace may still be on Exchange 2003, or if they are on Exchange 2007 or 2010, they left the old proxy servers in place and haven't upgraded the front-end or DMZ servers to the new Exchange roles.  The statement that their servers do work with Entourage give some evidence of this.  In any case, they don't seem to be "Mac friendly."  If they were, they'd be on Exchange 2007 and have more info for Mac users, instead of pointing you back to Microsoft.  And they'd realize that unlike Windows users, where you "need" to give them a copy of Outlook 2007, OSX's apps have built-in support for Exchange 2007/2010 so Easyspace wouldn't have to spend aany addtional money on the Outlook licenes like they have to with the Windows customers.  (How can they not like more profit?

  • Matt Peel Calculating status...
    Currently Being Moderated
    Apr 27, 2012 6:35 AM (in response to howd00)

    Hi howd00


    Did you ever get this working?  I'm having exactly the same problem?


    Thank you,



  • Matt Peel Level 1 Level 1 (20 points)
    Currently Being Moderated
    Apr 27, 2012 7:42 AM (in response to howd00)

    Yes, this figures.  Wow, a 10 year old mail server.  They are sure getting their money's worth out of this.  Unfortunately, they are about to lose my money as I will also move.


    Thank you for your quick reply.



  • Stephen C. Steel Calculating status...
    Currently Being Moderated
    Nov 14, 2012 12:36 PM (in response to Matt Peel)


    See my reply in another thread for a possible solution.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.