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The built in isight in my Macbook Pro is not connected!

1734 Views 1 Reply Latest reply: Nov 14, 2012 1:51 PM by EZ Jim RSS
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Nov 14, 2012 9:32 AM

When I use skype, ichat, imovie, photobooth - anything, it seems.  I am informed that there is no connected camera.

 

I have searched for solutions which might solve this and am concerned they are not relevant or uptodate.

 

Has anyone else had this problem and know how to solve it?

 

Many thanks

 

S

MacBook Pro, Mac OS X (10.7.5)
  • EZ Jim Level 7 Level 7 (21,260 points)

    I have not experienced your problem on any of my

    Macs in any OS X version. 

     

    Here are my suggestions for your camera problem.

    One of them will resolve your trouble.  Try them in

    any order you like, testing camera function after

    each one until you have found the one that worked.

     

    •  If you have not already done so, restart Mac and

        try again.  A simple restart often clears up minor

        issues, including yours.

     

    • Try Apple's http://support.apple.com/kb/HT2090 suggestions. The

       specific "reset" procedure suggested there for your particular MBP model

       often restores normal function.

     

    (Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    • Use your Mac's Disk Utility to repair permissions and then

       download and apply the latest Combo Update, for your Mac OS,

       the current one is at: http://support.apple.com/kb/DL1582

        (yes, use this Combo even though you are already running 10.7.5)

     

    Repair permissions again immediately following the system restart that completes the Combo update. 
    Then check whether your Mac's  > Software Update... menu command tell you that other updates are needed.  If so, apply them and finish with another permissions repair.

     

    • Properly applying the Combo version of updates can usually correct software problems.  However, if your trouble is caused by a hardware problem, there are no user serviceable parts of your webcam.  For hardware help, contact an Apple-Authorized Service Provider for service.

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

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