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Iphone 4s videos will not play on Quicktime on my PC, the screen is black but there is sound.  Any ideas?

6319 Views 10 Replies Latest reply: Jul 6, 2013 1:37 AM by ¬DarkAngel¬ RSS
gunsandhoseskzoo Level 1 Level 1 (0 points)
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Oct 4, 2012 7:24 PM

I am not too computer literate..............

I took some videos of my daughter and went to view them on my computer (pc) and they will not play.  The computer recongnizes them as quicktime files (.MOV) but when they are selected for playback, the screen is black and all that plays is the audio.  I downloaded the latest quicktime pro at $30.00 and the problem still exsists.  The video was taken on an iPhone 4s with the iOS6 updated software. 

What is the problem?  What is the fix?

 

Thanks

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