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MB Air freezes on "Cosmos" screen during power-up.  Is there a "safe mode."

94 Views 0 Replies Latest reply: Nov 14, 2012 3:59 PM by Kauai Bill RSS
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Nov 14, 2012 3:59 PM

I actually have three interrelated problems with my 4 1/2 year old MacBook Air: the clamshell hinge broke 2 weeks ago (and apparently Apple has a program to replace this defective part), yesterday my display went "gray," and when I hook up an external display and power-up only the start-up picture of the cosmos is seen. Any idea what's happening, and can I get the machine to function?

MacBook Air, Original MacBook Air


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