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i don't remember my security questions/answers and the email the verification is sent to is no longer mine?

229 Views 1 Reply Latest reply: Nov 14, 2012 4:30 PM by Niel RSS
kelohara Calculating status...
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Nov 14, 2012 4:27 PM

i tried to buy some music today, but it needed verification because i am doing it on a new computer. it asked for the answers of the security answers, which i forget, and the email it sends the answers to my old aol account, which i no longer have access to. when i try to change my email, it says everything sends to my new verizon account, but the verification doesn't send to it! i can't buy anything unless i answer those questions!


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