Currently Being ModeratedNov 13, 2012 9:59 PM (in response to snave236)
Look for yourself. You can open the .xml file with a text editor. You can make a copy of it first and open that copy just to be safe. At the end of mine there is a string
For each track there will be a whole bunch of <key> entries with names you should recognize such as "album" followed by other stuff then an album name.
Currently Being ModeratedNov 14, 2012 1:38 PM (in response to Limnos)
Hi Limnos, thanks for the reply. Yes i have looked in the file and as the tuneup team have identified the metadata isn't there, as this is a file automaticaly created by iTunes i guess the question is now why is this data missing?
Currently Being ModeratedNov 14, 2012 3:43 PM (in response to Limnos)
no it doesnt, so for whatever reason it is not updating propely.
here is the extract from my file:
<plist version="1.0"><dict><key>Major Version</key>
<key>Show Content Ratings</key>
<key>Library Persistent ID</key>
<key>Playlist Persistent ID</key>
Currently Being ModeratedNov 14, 2012 8:55 PM (in response to snave236)
I recognize elements but it doesn't look like mine. The date isn't too far off though which suggests it has been recently changed.
Are you sure you are looking in the right place? You haven't moved your library and forgotten it?
I haven't seen this before so I'm at the limit of where I can help, sorry.
Currently Being ModeratedNov 15, 2012 3:50 AM (in response to snave236)
Which xml file are you opening and which is TuneUp using?
If the library is in default location of <User's Music>/iTunes the active xml file should be:
<User's Music>/iTunes/iTunes Music Library.xml
If the library is located elsewhere the active file will be:
<Library Folder>/iTunes Library.xml
3rd party software may not always detect and access the correct file.
Currently Being ModeratedNov 15, 2012 4:50 PM (in response to turingtest2)
The only reason i have a different path is because i rebuilt my library a few times to see if i could solve the issue.
"New" (assuming that the issue you see in the location) is just the folder where the library, xml, and media files sit. using spotlight i can only find the one iTunes Library.xml file on my machine.
i am checking with tuneup to see if they can tell me how to find out where the app is looking for the xml file. will keep you posted.
That asside i have compared my XML file with a friends and mine still seems to be missing all the media data. After the line <dict> he has listed all the data, file names albums names etc etc etc. mine contains none of that. so who would itunes create that in his file but not mine!
thanks for the comments so far, but i think i am getting more confused :-)
Currently Being ModeratedNov 18, 2012 6:47 PM (in response to Limnos)
So i have ended up deleting every trace of iTunes from my machine, reloading it, and now i am cleaning every piece of the library bit by bit, and it seems to be working. but its a long and tedious process.
Thanks for your help.