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can't open google using any browsers in mac

4972 Views 20 Replies Latest reply: Mar 19, 2014 11:09 PM by graceberry RSS
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Juliet zhang Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 14, 2012 8:45 AM

Recently I can't open google and any google related websites like google translate using my macbook pro.

 

I have tried different browsers, like firefox, safari and google chrome. None of them works.

 

Also, I tried different network. I have tried to open google under my home network, my office network and other public networks. None of them works.

 

And I have tried using Network Utility to tracerout. It can't stop and keep tracing. Shown as below.

Screen Shot 2012-11-14 at 11.40.58 AM.png

I have been struggling with this problem for couple of days.

 

Can anyone help me?

 

Thanks a lot!

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.5)
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