3 Replies Latest reply: Nov 15, 2012 12:15 PM by iPhone_Warrior
VirgoRunner Level 1 Level 1 (0 points)

HI

just wondering if Apple will repair an iPhone 3G, the on/off/lock button and the home button are both not working.

How much would it cost and how long would it take?

 

Thanks very much!


iPhone 3G, iOS 4.2
  • 1. Re: can apple repair 3g iphone
    roaminggnome Level 10 Level 10 (90,765 points)

    They do not repair them at all.

     

    They replace them for the Out of warranty price:

     

    "

    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

    iPhone modelOut-of-Warranty Service
    iPhone 5$229
    iPhone 4S$199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
  • 2. Re: can apple repair 3g iphone
    VirgoRunner Level 1 Level 1 (0 points)

    hi,

    thanks for the reply. 

     

    So they just replace it with another phone?  Do I go to an Apple store to do this?  Can I get a different version for the replacement?  Like get an iPhone 4, instead of the 3G that needs repaired?

     

    thanks

  • 3. Re: can apple repair 3g iphone
    iPhone_Warrior Level 3 Level 3 (640 points)

    Yes you can go to any Apple store for the replacement.

    No they will not offer you a different version. You will pay the 149 fee and you will get the same model, color, and storage.

    You might be better off upgrading if your plan allows it.