2 Replies Latest reply: Nov 15, 2012 1:08 PM by wetherjc
wetherjc Level 1 Level 1 (0 points)

My computer has been hacked through my own home network.   this may have something to do with my current problem


MacBook Pro, OS X Mountain Lion (10.8.2)
  • 1. Re: how do i get passed the grey screen of death
    Kappy Level 10 Level 10 (226,765 points)

    Reinstalling Lion/Mountain Lion Without Erasing the Drive

     

    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.

     

    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • 2. Re: how do i get passed the grey screen of death
    wetherjc Level 1 Level 1 (0 points)

    Well turns out the OS is encrypted and Apple cant get passed the encryption in order to reinstall mountain lion 10.8.2.    Anything at all I can do???   I still have the grey screen of death.   Last time i was using my computer i was poking around with Xcode Which btw I am not a developer so dont know who was putting the software on my computer....