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Apple maps very disappointing

247016 Views 2,250 Replies Latest reply: Jul 2, 2013 4:18 AM by Meg St._Clair RSS
  • etresoft Level 7 Level 7 (23,905 points)
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    Nov 15, 2012 10:04 AM (in response to Nogueira)

    Nogueira wrote:

     

    "Busca ou Endereço" means "Search or address" in Portuguese language.

    I see. I searched for Suaräo and found nothing. I guess that is a limitation in Google's search engine. It doesn't strip diacritics. That has been standard Apple practice with Unicode for years. On Windows mainly, typing non-ascii is problematic and shouldn't be relied on.

     

    Still, Google returns incorrect addresses all the time. It is normal for any GIS systems. I've never felt the need to troll the internet about it.

  • Nogueira Calculating status...
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    Nov 15, 2012 10:39 AM (in response to etresoft)

    Here is the correct location of Suarão, an Avenue at the city of Itanhaém, state of São Paulo, Brazil.

     

    Avenida Suarão.jpg

  • tonefox Level 5 Level 5 (7,700 points)
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    Nov 15, 2012 11:34 AM (in response to Nogueira)

    And here is the location of the railway station called Suarão, in the same town. As shown by Apple Maps:

     

    http://www.geographic.org/geographic_names/name.php?uni=-947069&fid=766&c=brazil #MAP

     

     

    Names around the world are not necessarily unique. 

  • Matthew Dalva Calculating status...
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    Nov 15, 2012 12:04 PM (in response to William Kucharski)

    I live near Philadelophia and work in down town. In case you were wondering its a pretty large US city. The Maps App has the hospital where I work listed as a parking structure. The starbucks down the  street is not located in the right place. Near my house the the suburbs if you search for 'Market' it finds a few of the local markets. One - the Whole Foods, is positioned a mile or so from the correct location. If you search for Super Fresh Market, it only finds three in the whole Philly area, and misses the one next to the Whole Foods Market. Strangely looking at the map, there is a listing for the market but its just shown as 'Super Fresh'. Of course its not located in the right place though. I could go on but let me say that in my estimation about 65-70% of locations I search for are either missing or miss located. I always provide feedback but not one of the errors I've noted have been fixed. In my experience Maps is much worse that the news media make it seem. Terrible. 

     

    These are not minor issues. This software does not work and replaces something that worked exeptionally well.

     

    The reason that this is so upsetting is that Google maps had all of these things right and the lack of integration with the iOS severly hampers the usefulness of the link workaround. Overall the new map experience has broken my 30 year confidence that Apple makes superior products and cares about the user experience. This is an unmitigated disaster - by far the worse single product mistake ever made by Apple.

  • etresoft Level 7 Level 7 (23,905 points)
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    Nov 15, 2012 2:20 PM (in response to Nogueira)

    Nogueira wrote:

     

    Here is the correct location of Suarão, an Avenue at the city of Itanhaém, state of São Paulo, Brazil.

    How do we know that? I I lookup Suarão, I get this:

    Screen Shot 2012-11-15 at 5.08.12 PM.png

    If I use the Brazil site like you did, I still get a different answer than you did:

    Screen Shot 2012-11-15 at 5.10.22 PM.png

    Which one is right?

  • etresoft Level 7 Level 7 (23,905 points)
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    Nov 15, 2012 2:28 PM (in response to Matthew Dalva)

    Matthew Dalva wrote:

     

    The reason that this is so upsetting is that Google maps had all of these things right

    And presumably still does. The key part of that is that those maps are Google's. They do not belong to Apple and Apple cannot use them whenever they feel the need. Apple must abide by Google's licensing agreement that is going to expire soon. Google has a 7 year head start. How is the experience supposed to get better if Google has an 8 year head start instead?

     

    If you want to use Google maps, then do so. If you don't like the integration with iOS, then complain to Google. Apple didn't like the integration either but, unlike you, was powerless to do anything about it.

     

  • Alexander Newman Calculating status...
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    Nov 15, 2012 3:38 PM (in response to Nogueira)

    Thanks for the correction (red face!) :).

    iMac (27-inch Mid 2010), Mac OS X (10.7.4), Staying on Lion until >= 10.8.1
  • Nogueira Level 1 Level 1 (0 points)
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    Nov 15, 2012 4:27 PM (in response to etresoft)

    It depends of what you are looking for.

     

    In my case, I was looking for Suarão (avenue), and the location is correct, because I know the place.

     

    In your case, you typed Suarão, and there are some options to choose: Pharmacy, Real State, Nursery, Timber Shop and Home Center Car Parts.

  • Bobdc6 Level 1 Level 1 (0 points)
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    Nov 15, 2012 4:33 PM (in response to imaybeawhile)

    Here's what Apple says:

     

    "At Apple, we strive to make world-class products that deliver the best experience possible to our customers," Cook wrote. "With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better."

  • etresoft Level 7 Level 7 (23,905 points)
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    Nov 15, 2012 4:34 PM (in response to Nogueira)

    Nogueira wrote:

     

    Here is the correct location of Suarão, an Avenue at the city of Itanhaém, state of São Paulo, Brazil.

     

    Avenida Suarão.jpg

    OK. Let's revisit this. Now that I'm home for the day, I can actually check this location out in Apple Maps.

     

    All you did was cherry pick the results to show the one item that comes from the old NGA geonames project. When I search for "Suarão", Apple gives me the best results it can find relative to my current location. Those are in Toronto. If I add "itanhaem", I get this:

    IMG_4672.png

    Yes, that does include that old geonames point, but the rest of the results are the same as Google.

     

    If I omit the accents entirely, Apple Maps still gives me the same results. Google fails to give me any results.

     

    Google is an excellent armchair GIS tool. But if you really need to navigate and don't know or want to add all the correct accents, Apple Maps returns superior results.

  • etresoft Level 7 Level 7 (23,905 points)
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    Nov 15, 2012 4:46 PM (in response to Nogueira)

    Nogueira wrote:

     

    In my case, I was looking for Suarão (avenue), and the location is correct, because I know the place.

     

    In your case, you typed Suarão, and there are some options to choose: Pharmacy, Real State, Nursery, Timber Shop and Home Center Car Parts.

    But I've never been to Brazil so I am at a bit of a disadvantage on how to form the addresses. It appears the correct way to refer to that street is "Av. Suarão". When I search for that exact string in Apple Maps, I get:

    IMG_0789.png

    It doesn't matter than I'm currently in a different hemisphere or whether or not I use accents. The result is the same. No so for Google. My first attempt results in nothing:

    Screen Shot 2012-11-15 at 7.38.33 PM.png

    To be fair, if I start from maps.google.com.br or if I make sure to use the exact captialization, then Google does give me the correct results. Apple Maps automatically capitalizes for me, which is a nice feature that Google lacks.

  • Nogueira Level 1 Level 1 (0 points)
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    Nov 15, 2012 6:07 PM (in response to etresoft)

    You've got the correct location, but there's no explanation for this:

     

     

    foto.PNG

  • RCGlass Calculating status...
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    Nov 15, 2012 8:48 PM (in response to etresoft)

    etresoft wrote:

     

     

    Matthew Dalva wrote:

     

    The reason that this is so upsetting is that Google maps had all of these things right

     

     

    And presumably still does. The key part of that is that those maps are Google's. They do not belong to Apple and Apple cannot use them whenever they feel the need. Apple must abide by Google's licensing agreement that is going to expire soon. Google has a 7 year head start. How is the experience supposed to get better if Google has an 8 year head start instead?

     

    If you want to use Google maps, then do so. If you don't like the integration with iOS, then complain to Google. Apple didn't like the integration either but, unlike you, was powerless to do anything about it.

     

     

    Apple, powerless? I doubt that very much. They just weren't willing to meet Google's licensing terms. What did they expect would happen when they chose to integrate Google's map data into so many aspects of the IOS interface?

     

    The problem is they weren't prepared with an adequate replacement when the license ran out. What is disturbing is how bad the map data is from Tom Tom, a company that has apparently been doing OK selling their own GPS devices for years. Are they providing Apple with the same mapping data they use for their own devices? If so, how have they managed to stay in business?

  • Bobo123a Calculating status...
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    Nov 15, 2012 10:55 PM (in response to Nogueira)

    There is an explanation. You Photoshopped it.

  • rssg Calculating status...
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    Nov 15, 2012 11:50 PM (in response to Shilts9)

    All explanations aside, it's inexcusable to replace an accurate, full featured maps app with a half baked erroneous dysfunctional excuse from apple and expect customers to accept it like google maps never existed. Place and route information where I live are practically absent or unusable while they work just fine on my wife's ios5 iPhone. The web interface to google maps really can't compare with the native app.

     

    Also, the licensing agreement with google is valid for another year. Please do your homework before claiming otherwise. Apple chose to dump google maps early.

     

    Yesterday I picked up a galaxy s3 after trading in my iPhone 4S. At least it got me a discount :)

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