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HT4245: Using FaceTime and iMessage behind a firewall

Learn about Using FaceTime and iMessage behind a firewall

HT4245 facetime freezes

525 Views 1 Reply Latest reply: Nov 16, 2012 6:43 AM by Ralph9430 RSS
Redskyn1 Calculating status...
Currently Being Moderated
Nov 16, 2012 6:14 AM

My facetime App started freezing up as soon as IOS 6 was updated. I thought that it was my internet connection but I have used it in other hot spots and in other locations with the same issue. It is very frustrating. Any help would be appreciated

iPad 2, iOS 6.0.1
  • Ralph9430 Level 6 Level 6 (12,440 points)
    Currently Being Moderated
    Nov 16, 2012 6:43 AM (in response to Redskyn1)

    First thing to try is quitting the FaceTime app like this,

    Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.

     

    Then reboot your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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