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Phantom Update Reminders

400 Views 8 Replies Latest reply: Nov 16, 2012 11:31 PM by tobacco_slammers RSS
tobacco_slammers Calculating status...
Currently Being Moderated
Nov 13, 2012 1:17 PM

Hi all,

 

I am having the following issue:

 

Mac App Store advises that I have 2 updates available. When I open App Store it says Aperture Version 3.4.2 and iPhoto Version 9.4.2 are available. I already have these versions installed.

 

When I click on the update buttons it looks like it trys to install them again but when it reaches the end of the download I get "An error has occured". I am then asked to check via Purchasesfor the update and same thing happens.

 

How do I get rid of these phantom update reminders?

 

Below are screenshots:

 

Screen Shot 2012-11-12 at 20.34.27.png

Screen Shot 2012-11-12 at 20.34.37.png

 

I am currently on OS 10.8.2.

 

Thanks,

 

Bryan

  • Dah•veed Level 7 Level 7 (29,590 points)
    Currently Being Moderated
    Nov 13, 2012 4:30 PM (in response to tobacco_slammers)

    Do you possibly have a backup drive connected that still has the older versions of these apps on it?

     

    Otherwise, you could try reindexing your HDD.

    Mac mini, OS X Mountain Lion (10.8.2), iPad 2, iPhone 5 (iOS 6)
  • Dah•veed Level 7 Level 7 (29,590 points)
    Currently Being Moderated
    Nov 13, 2012 11:06 PM (in response to tobacco_slammers)
    Mac mini, OS X Mountain Lion (10.8.2), iPad 2, iPhone 5 (iOS 6)
  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Nov 14, 2012 12:11 AM (in response to tobacco_slammers)

    The question isn't if the same version is installed on a backup, etc. It's if there is any chance of an older version archived somewhere, this is what messes up the MAS in many occasions. However, I don't quite think this is the problem, or at least the full problem, after looking at your screen shots.

     

    Let try this:

     

    Sign out of the MAS. Sign back in, then 'Check for Unfinished Downloads'.

     

    Works now? If not we can try a few other tricks.

  • mc2mc2 Calculating status...
    Currently Being Moderated
    Nov 16, 2012 7:25 AM (in response to HACKINT0SH)

    I've got a similar issue - but my button says "installed" but is greyed out.

    app-store_iPhoto942.png

    Strange stuff...

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