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Freezing Issues

79 Views 0 Replies Latest reply: Nov 16, 2012 11:02 AM by Sarah Tincher RSS
Sarah Tincher Calculating status...
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Nov 16, 2012 11:02 AM

Hello,

 

I purchased a Mid-2012 MBA in September and have had some freezing problems.  Every instance except for one, I was watching something on Netflix in full screen mode (the other instance I was just working in a Word document).  The only way I can restore activity is to restart it by holding down the power button.  I don't want to give up watching Netflix obviously so what can I do to fix this? 

 

An off-topic issue I'm having is that the laptop will all of a sudden disconnect from my wireless network. 

 

This MBA replaced my 2008 MacBook Pro and so far I've been disappointed with these issues and have regretted not purchasing another Pro.  I never had these kinds of problems with my old laptop.

 

Any insight would be much appreciated. 

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