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iPhone 5 wifi issues

1441310 Views 4,653 Replies Latest reply: Apr 5, 2014 1:09 PM by intuitionist RSS Branched to a new discussion.
  • Dewbe Calculating status...
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    Nov 15, 2012 9:45 PM (in response to tobifs)

    I was having the wifi issue untill i tried this:

     

    1-Grab your iPhone 5

    2-Open Settings, tap on “Wi-Fi”, and tap the blue arrow alongside the connected Wi-Fi network

    3-Tap next to “DNS” to manually adjust the DNS entry (Didn’t run NameBench? Try 8.8.8.8 or 8.8.4.4)

     

    It works try it!

  • Shocker91 Calculating status...
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    Nov 16, 2012 1:58 AM (in response to tobifs)

    Hi all, I just found a solution to this wifi problem, this may not apply to all though.

    I've tried every single so-called solution on forums and the only one that worked for me is changing router settings. This is the screenshot

    123.PNG

    It was previously WPA with AES only, I changed them to those in the screenshot. Hope this can help some of you. Good luck

  • obobo Calculating status...
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    Nov 16, 2012 4:35 AM (in response to Smoke77)

    My home router where I have the problem is:

     

    Router: TP-LINK TL-WR1043ND v1

    Firmware: 3.13.12 Build 120405 Rel.33996n (latest, April 2012)

     

    I recently upgraded from another router, which the iPhone 5 also had the same problem with:

     

    Router: Linksys WRT54GS v1.1

    Firmware: DD-WRT v2.3 (not sure exactly which build)

     

    I also use an iPad 1 (5.1.1) and iPhone 4 (6.0.1) on the same network without any issues.  Though only the iPhone 4 gets used on other WiFi networks, and I haven't used it on my work network.

     

    I don't quite understand why the iPhone 5 has a problem returning to the same network, when it's fine if it's reset and connected to it first.  Some kind of cached settings issue?  Hopefully Apple will get to the bottom of it, one way or another.

     

    I was tempted to try iOS 6.1 beta 2, since I have a developer account.  Though I haven't read anything that suggests there have been changes for the issue since, so I'm not sure it's worth the trouble.

  • obobo Level 1 Level 1 (0 points)
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    Nov 16, 2012 4:39 AM (in response to obobo)

    I forgot to mention I'm using WPA2-PSK with AES on the current TP-LINK router.  With the old Linksys router I tried WPA2 with both AES and TKIP, though that was before the 6.0.1 update, which may invalidate those results.

  • Smoke77 Calculating status...
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    Nov 16, 2012 12:00 PM (in response to obobo)

    How do you know that firmware is the latest?  If your router is telling you it might be wrong.  I have a D-Link DIR-615 and it said I had the latest version.  I looked online and found out it was not the latest version, so I updated my firmware and now I have no problems with Wifi.

  • obobo Level 1 Level 1 (0 points)
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    Nov 16, 2012 1:34 PM (in response to Smoke77)

    The TP-LINK router firmware was 2 versions out of date when I bought it a couple of weeks ago, so I flashed it with the latest version reported on their site.  As of this morning it's still the latest version on their site.  Before upgrading I did check that the iPhone 5 still exhibited the same symptoms, and though it was worth checking the latest.

     

    Last night I tried switching the phone to static IP, and entered all the settings manually (just copied from what I knew it used for automatic, including the Google DNS servers everyone's recommending).  I still had to reboot it when I got home from work today, so it's not a magic fix for me.

  • qkpham Level 1 Level 1 (0 points)
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    Nov 17, 2012 12:06 AM (in response to tobifs)

    Could you guys with inconsistent speeds but no problem connecting try local streaming with apps such as Air Video free ? The issue dies not seem to be related to wifi since it plays perfect locally. Only internet streaming is struggling.

     

    Thank you.

  • Albeit Calculating status...
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    Nov 17, 2012 6:29 AM (in response to tobifs)

    It seems it's easily fixed using these simple steps http://bit.ly/QkJV6C

  • Patsywright Level 1 Level 1 (0 points)
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    Nov 17, 2012 6:59 AM (in response to Albeit)

    Let just have people everywhere we go change there router just so the iphone5 will work. Come on APPLE FIXES THIS PROBLEM. If they don't fixes this with the new ios6.1 it's the phone not software. Then I will need to get my 3rd iPhone. Not happy.

  • GOM2012 Calculating status...
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    Nov 17, 2012 7:37 AM (in response to tobifs)

    This is ridiculous. I don't know what happened to iphone 5, software or even hardware problem but this is not a typical apple. My wifi signal strength and connectivity is so spotty weak now and even my LTE/3G gets locked up sometimes. Very very disappointed. Starting to believe that Apple is losing its fame of quality product and great customer support.

  • qkpham Level 1 Level 1 (0 points)
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    Nov 17, 2012 11:59 AM (in response to tobifs)

    Well I'm running iOS 6.1 bêta 2 and it does not fix my inconsistent speeds issue..

  • atreggie Calculating status...
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    Nov 17, 2012 12:46 PM (in response to tobifs)

    Having the same issue!  Tried all of the suggestions.  Even the one's that say "There's an easy fix for this".  Nothing fixes the problem.  Argh!..  WiFi on my iPhone 5 is spotty and unusable while iPhone4, iPhone3, 2x 1st Gen iPad's, 2x iPad3's, and a MacBook Pro all work flawlessly.  Come on Apple!!  What's up?

  • Rusty182 Calculating status...
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    Nov 17, 2012 1:43 PM (in response to tobifs)

    I'm so disappointed with my iphone 5 :( the wifi is terrible like everyone else's, I've had 3 phones now and gonna have to get my 4th soon. I've tried it on two routers at home, my friends router, mobile wifi, hotel wifi and a few Starbucks and its terrible on all of them. I can't leave my living room without losing wifi!

     

    In my house I also have 3 laptops, a wireless printer, two iPod touch, an iPhone 3GS, MacBook Air, ipad 1 and my iphone 4 that I downgraded from and all of them work flawlessly.

     

    The apple technician that was helping me hasn't replied to my email for a week now and I still have a useless phone, disgusting when its the most expensive phone on the face of the earth and I even bought the 64GB one :'(

     

    This thread has had nearly 300k views now and apple have done nothing to resolve the situation?!

     

    I've tried every suggested fix so dont know if I should push for a 4th phone and hope I land a working one or if I should tolerate this waste of space until my contract runs out and never buy an apple product again?:'(

  • iPhone 5 recall Calculating status...
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    Nov 17, 2012 3:58 PM (in response to Rusty182)

    I Heard from an apple senior advisor that Apple is going to recall the iPhone 5 because of the wifi issue.

  • Patsywright Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2012 4:07 PM (in response to Rusty182)

    The Apple guy that I have been working with named Scott will not call me back I have call Apple time and time again. When I talk to soon one else they tell me I need to talk to my technician. Going to wait about 6 months and see if I can get a 3rd iPhone 5. Maybe I will get a new one that will work, if not i will never buy from Apple again.

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