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I have a question mark against most of the songs in my library and they won't download onto a new ipad

102 Views 3 Replies Latest reply: Nov 16, 2012 12:55 PM by turingtest2 RSS
nickaye Calculating status...
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Nov 16, 2012 11:05 AM

I have a question mark against most of the songs in my library and they won't download onto a new ipad

Windows 7
  • turingtest2 Level 8 Level 8 (43,900 points)

    Exclamation mark ! or question mark ?


    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.


    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.


    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .



  • turingtest2 Level 8 Level 8 (43,900 points)

    Can you please list the exact path iTunes lists for a missing file, then search your computer for a file with the same filename and include the path to that? The file//localhost/c:/etc bit is normal for missing files and shows their last known or expected location.




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