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Why Can't I order stuff from IPhoto?

555 Views 13 Replies Latest reply: Nov 21, 2012 2:21 PM by wilfredfromcastleford RSS
wilfredfromcastleford Calculating status...
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Nov 16, 2012 9:44 AM

I am trying to order a book from iPhoto but when I go to 'New Book' in the File menu and try to click on any of the options my iMac just freezes.  I get the word  'LOADING'  but the gearwheel is stationary and the beachball of death is spinning merrily.  I have to power down to escape as nothing else works.   Any ideas?


iMac, Mac OS X (10.6.8), iMac 11,1 Intel Core i5. 2.66GHz
  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 16, 2012 10:21 AM (in response to wilfredfromcastleford)

    Is the book size XXL?  iPhoto has a problem with that size.  If not XXL then it is an issue of creating the PDF file iPhoto uses to upload and print.


    Therefore in either case try the following:


    1 - boot into Safe Mode, Mac OS X: Starting up in Safe Mode.


    2 - open iPhoto and create a PDF file of the book according to this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it.


    3 - preview the book in the PDF file for errors and if not keep the file to compare with the printed book when it arrives.


    4 - order the book while still in Safe Mode.



  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 16, 2012 12:42 PM (in response to wilfredfromcastleford)

    Oh.  It's not that you can't order a book you can't create a book or calendar in your library.  Therefore try this:  launch iPhoto with the Option key held down and create a new, test library.  Import some photos, try to create a book to check to see if the same problem persists.


    If it doesn't then your current library is damaged.  Therefore, delete the test library, make a temporary, backup copy of your current library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and  apply the two fixes below in order as needed:


    Fix #1


    Launch iPhoto with the Command+Option keys held down and rebuild the library.




    Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.


    Fix #2


    Using iPhoto Library Manager  to Rebuild Your iPhoto Library


    1 - download iPhoto Library Manager and launch.


    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.


    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.


    4 - In the next  window name the new library and select the location you want it to be placed.


    5 - Click on the Create button.


    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 16, 2012 1:55 PM (in response to wilfredfromcastleford)

    Reinstall iPhoto. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the:


    HD/Library/Receipts folder (10.5 and earlier)


    or from the /var/db/receipts/  folder (10.6) .




    or from the /private/var/db/receipts folder (10.7 or later)


    Then install iPhoto from the source it came from originally.

  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 16, 2012 2:30 PM (in response to wilfredfromcastleford)

    Use the iLife 11 disc as that will give you the latest version.  If you run into problems with error messages trying to run that disk rest the date on your Mac to areound November, 2010.  Then try running the disk again.  When you're done reset the date back to current.

  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 17, 2012 10:25 AM (in response to wilfredfromcastleford)

    YOu can delete the file.  It won't hurt and might help.  Be sure to reset the various iPhoto preferences when you relaunch iPhoto the next time.

  • Old Toad Level 10 Level 10 (112,980 points)
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    Nov 18, 2012 11:08 AM (in response to wilfredfromcastleford)

    You did reinstall it using the iLife 11 disc before, right?  Did you then apply the required updaters, up to Photo 9.3.2?  You can get the updaters from the Apple Downloads webpage.


    It definitely sounds like the application is damaged so try again the iLife disk.


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