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Can't update from 10.8.1 to 10.8.2

26500 Views 182 Replies Latest reply: Feb 5, 2013 8:57 PM by babowa RSS Branched to a new discussion.
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Linda in Phoenix Calculating status...
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Nov 16, 2012 1:10 PM

We are upgrading our Macs to Mac Minis in our office. I have currently set up at lease 6 of them and upgraded from 10.8.1 to 10.8.2. The mini I am currently working on does not display the 10.8.2 upgrade in the app store. The iPhoto update is displayed but won't install because I do not have 10.8.2. I have downloaded the 10.8.2 combo and the 10.8.2 but it won't load. the message is "the volume doesn't meet the requirements for this update". This is the same machine as the others I have just updated. They are all brand new. Please help!   

  • mischaxxx Calculating status...
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    Nov 16, 2012 2:44 PM (in response to Linda in Phoenix)

    Apple removed the update from 10.8.1 to 10.8.2 today!

    The combo updates are for the earlyer macs, but the 2012er versions have a special 10.8.2 build,

    i tried to download the special combo update for my mac mini 2012 but the download link

    from apple is removed too!

    i think we should wait

  • lostdarma Calculating status...
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    Nov 16, 2012 2:45 PM (in response to Linda in Phoenix)

    Same issue here as well.  Even tried reinstalling from the recovery, it downloaded again and installed 10.8.1, no update found in the app store and the combo gives the same message you are getting.  Can't seem to find an anser any where on it.

  • appl3cor3 Calculating status...
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    Nov 16, 2012 3:15 PM (in response to Linda in Phoenix)

    Having the same problem as well.

     

    Bought new Mac Mini (late 2012 model), and out of the box seeing this precise problem. 

     

    Spent an hour on the phone with Apple support and was escalated to 2nd level tech after trying the standard stuff (repair permissions on disk, download combo update directly, etc.)  Even went so far as to completely reinstall the OS and had the same issue as @lostdarma.

     

    2nd level support have said they will escalate further internally and come back with an answer in the next FOUR days.

     

    Must be something wonky on Apple's side (issue with the combo update, update mechanism, whatever having to do with the new Mac Minis).

  • erauchway Calculating status...
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    Nov 16, 2012 3:16 PM (in response to appl3cor3)

    Right, brand-new Mini late 2012, out of the box, won't show 10.8.2 update in App Store, won't install downloaded 10.8.2 update.

     

    I found the special Mini update page (http://support.apple.com/kb/DL1603) but when I click the download button I get a 404.

  • appl3cor3 Level 1 Level 1 (0 points)
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    Nov 16, 2012 3:25 PM (in response to erauchway)

    I get the same 404.  I brought up the Google cached version of the page and click the DOWNLOAD link which sends you to: http://support.apple.com/downloads/DL1603/en_US/OSXUpd10.8.2.dmg

     

    Going to this link also gets an error:

     

    We're sorry.

    We can't find the article you're looking for.

    Please return to the Apple Support homepage.

    Perhaps Apple is sorting something out in the background.  Time to twiddle thumbs.

  • mischaxxx Level 1 Level 1 (5 points)
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    Nov 16, 2012 3:31 PM (in response to appl3cor3)

    FOUR DAYS???????????

    OMG

    i changed from windows to osx now because of the facebook integration, imessage and so on.

    but it starts very bad for apple and me

    Should i give my new 8 days old mac mini back and use windows 8?

    i think they have big problems with the 10.8.2 build for the newer mac 2012 versions.

    many many bugs and other thinks

  • appl3cor3 Level 1 Level 1 (0 points)
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    Nov 16, 2012 3:32 PM (in response to mischaxxx)

    Indeed, NOT a good look for a newly released product!

     

    My only complaint at the moment though is that the LACK of 10.8.2 update means I can't sort out my iPhoto setup as it won't even install from teh app store without the update in place first.

     

    I was actually better off out of the box with iPhoto pre-installed as it was at least the older version and functioning.

  • mischaxxx Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 16, 2012 3:42 PM (in response to appl3cor3)

    i had the 10.8.2 yesterday, but the facebook integration doesn't work, so i thought it was a updating problem.

    i just startet completly install OSX from a formated disk.

    a clean installation...

    but now i have the same problem, 10.8.2 is gone.. thanks apple!

    and i cannot use iphoto which i had sorted the last 3 days!

     

    I realized just very quickly that it is not good to be dependent on apples software ... in windows there are no such problems like this one :(

  • chris241181 Calculating status...
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    Nov 16, 2012 3:59 PM (in response to Linda in Phoenix)

    Having received a brand new mbp13 retina today and starting it up the first time I tried to update the machine directly. No 10.8.2 update came up (machine came with 10.8.1). Build is 12B2100 and I read in another forum that this build is somewhat problematic due to update issues (new netboot bla).

     

    I tried everything, fix permissions, safe start, apple hardware test, manually downloading and installing... all doesnt make it right.

     

    It must be something on the software side (I hope) and shouldnt be a hardware issue.

     

    Please fix it Apple! NOW!

     

    Chris

  • vcdiaz Level 1 Level 1 (10 points)
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    Nov 16, 2012 4:36 PM (in response to Linda in Phoenix)

    Exact same issue here. Bought 2012 mac mini today, and out of the box can't use iphoto because of this. Very dissapointing.

  • Michael1616 Calculating status...
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    Nov 16, 2012 5:51 PM (in response to Linda in Phoenix)

    Having the same issue, got the rmbp 13. Went back to apple store, apperently there is nothing they know and can do about it

  • johnnythegeek Calculating status...
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    Nov 16, 2012 6:14 PM (in response to Linda in Phoenix)

    Same issue - TWO brand new mac minis out of the box.

    Spoke with two  support staff today - no answers

    What hasn't worked:

     

    -Completely erasing Macintosh HD and reinstalling from Recovery Partition, did not install newest version, still with 10.8.1

    -Downloading a fresh copy of Mountain Lion (current version) from App Store  on another computer and creating bootable DVD AND bootable USB drive - neither worked

    -Attempted to sign in to App Store with different user account and redownload Mountain Lion

    -Attempted update with 10.8.2 combo update

     

    Big Bug here, Apple!!

  • WeatherMom Calculating status...
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    Nov 16, 2012 6:23 PM (in response to Linda in Phoenix)

    Same issue here.  Just opened up a new MBP retina 13" tonight.  Cannot update to 10.8.2.

     

    Will wait and monitor here to see if Apple or others respond with a fix.

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