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Bad server certificate

2219 Views 13 Replies Latest reply: Feb 10, 2013 12:40 PM by Artsy Sue RSS
urodocva Calculating status...
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Nov 16, 2012 3:34 PM

Using OS 10.5.8 with Safari. Hotmail/Outlook doesn't load correctly and there are "9 errors". Window Activity shows 9 "bad server certificates". Can't open any mail. Can't Log Out of Hotmail. Any help appreciated.

MacBook Pro, Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (114,685 points)
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    Nov 16, 2012 5:20 PM (in response to urodocva)

    Hmmm, first do this...

     

    Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    See if this helps with the Certificates...

     

    http://connecthelp.wustl.edu/HOWTOS/Pages/VeriSignCertificate.aspx

  • Artsy Sue Calculating status...
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    Nov 16, 2012 8:42 PM (in response to urodocva)

    I have the exact same problem.  Can't see my mail in  Outlook / Hotmail.

    I get server error messages, also.  "Bad server certificate."

    And they all begin with https://gfx6... or 7... or 8...

    Does anyone know what's happening?  I'm also using Safari on a 10.5.8 iMac.

  • scharrukin Calculating status...
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    Nov 19, 2012 11:04 PM (in response to urodocva)

    I just found the solution for the problem with the server certificates of gfx5, gfx6, gfx7 and gfx8.

    Load the hotmail page. Than open Activity (Alt apple A). You can see the red marks of the 4 servers. Click a line of one of the servers and safari will show you a screen about the server certificate problems and ask you how to proceed. Go to the item trust, open it and change the setting to 'always trust'. Your system will ask you for verification and than the item will load.

    Do this with each of the servers with the certificate problem once and proceed alike. Than the page will open as before!!

  • BDAqua Level 10 Level 10 (114,685 points)
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    Nov 19, 2012 11:52 PM (in response to scharrukin)

    Fantastic post/tip/help, thank you!

  • Artsy Sue Level 1 Level 1 (75 points)
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    Nov 20, 2012 4:55 AM (in response to scharrukin)

    HOLY COW!  That did it!  Wowser....  I think I love your brain! 

  • Artsy Sue Level 1 Level 1 (75 points)
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    Nov 22, 2012 3:12 AM (in response to scharrukin)

    I posted earlier that this had worked for me, but now I find that

    the "fix" only lasts for a day -- even though I see "Always Trust."

    Is there any way not to have to go thru this every day...?

     

    Thanks again!!

  • BDAqua Level 10 Level 10 (114,685 points)
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    Nov 22, 2012 12:34 PM (in response to Artsy Sue)

    Hi Sue, might be time to start a new question of your own, since it seems a different priblem of sorts.

     

    I wonder, is the change after a reboot or logout/login?

  • Artsy Sue Level 1 Level 1 (75 points)
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    Nov 22, 2012 3:22 PM (in response to BDAqua)

    Yes, this is after I've shut down for the night, then turn on the computer

    the next morning, and go look at mail.  It's doable, of course, but it would

    be nicer if it would last, ya know?   :-)

  • BDAqua Level 10 Level 10 (114,685 points)
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    Nov 22, 2012 4:47 PM (in response to Artsy Sue)

    Then I think we have a corrupt plist or Permissions problem... start a new question.

  • scootbakula Calculating status...
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    Feb 8, 2013 10:48 PM (in response to urodocva)

    Go to http://evintl-aia.verisign.com/

     

    Right-click on the file "EVIntl2006.cer" and choose to "Save Linked File to the Desktop"

     

    Double-click the downloaded file; this will add the certificate to your keychain.

     

    Once this certificate is added, Hotmail will load properly - even after you logout or shutdown.

  • scharrukin Level 1 Level 1 (0 points)
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    Feb 9, 2013 9:06 PM (in response to scootbakula)

    Thank you so much!!!

     

    It works - finally I do not have to verify the servers every day!!

     

    Great, you are a hero.

  • Artsy Sue Level 1 Level 1 (75 points)
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    Feb 10, 2013 12:40 PM (in response to scootbakula)

    Holy cow, it did work!  Scootbakula, you *are* a hero!   :-)

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