5 Replies Latest reply: Nov 16, 2012 9:25 PM by frederic1943
smilez_31 Level 1 Level 1 (0 points)

my Mac is a OS X version 10.5.8. but I plugged it in and didn't go on it for a while and the battery percentage is still 0. and it says the battery isn't charging. but the light on the plug in us green and it is plugged into the wall. The only way I can get on it is if it is plugged in, but if it gets unplugged it shuts off and restarts every time. Some one please help. Do I need a new battery or something??? Please I'm desperate!


MacBook, Mac OS X (10.5.8)
  • 1. Re: What do I do if my battery isn't charging?
    frederic1943 Level 6 Level 6 (9,980 points)

    Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information from the top of the page back here.

  • 2. Re: What do I do if my battery isn't charging?
    bettyfromcalifornia Level 1 Level 1 (10 points)

    I had this issue, before. No power's getting to the battery and/or it's not charging. A battery replacement might work.

     

    Regards,

    bettyfromcalifornia

  • 3. Re: What do I do if my battery isn't charging?
    smilez_31 Level 1 Level 1 (0 points)

    Battery Information:

     

      Model Information:

      Serial Number:    DP-ASMB016-3766-3130

      Manufacturer:    DP

      Device name:    ASMB016

      Pack Lot Code:    0002

      PCB Lot Code:    0000

      Firmware Version:    0110

      Hardware Revision:    0500

      Cell Revision:    0102

      Charge Information:

      Charge remaining (mAh):    0

      Fully charged:    No

      Charging:    No

      Full charge capacity (mAh):    0

      Health Information:

      Cycle count:    347

      Condition:    Check Battery

      Battery Installed:    Yes

      Amperage (mA):    0

      Voltage (mV):    8988

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    10

      Automatic Restart On Power Loss:    No

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Wake On LAN:    Yes

      Display Sleep Uses Dim:    Yes

      Battery Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    2

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Display Sleep Uses Dim:    Yes

      Reduce Brightness:    Yes

     

    Hardware Configuration:

     

      UPS Installed:    No

     

    AC Charger Information:

     

      Connected:    Yes

      Charging:    No

  • 4. Re: What do I do if my battery isn't charging?
    smilez_31 Level 1 Level 1 (0 points)

    This is what it says. I have no idea what any of it means though

  • 5. Re: What do I do if my battery isn't charging?
    frederic1943 Level 6 Level 6 (9,980 points)