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dead ipod touch 4

386 Views 6 Replies Latest reply: Nov 17, 2012 3:47 AM by yummymummy88888 RSS
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Nov 16, 2012 12:25 PM

I am very dissapointed with Apple at the moment. My daughters ipod touch was bought on 1/11/11 and it died yesterday. It had been dodgy to charge all week but today it was totally dead and will not connect to PC, Laptop or docking station. Took it to the genius bar and expained it was 2 weeks out of warranty but was only registered on Boxing day.  As it has died from no fault of out own I was expecting a bit more advice than I recieved or even better an offer of replacement. I just got the standard "it could have died for any number of reasons. £75 to repair or 10% off a new one." No thank you!!! Terrified my other daughters is going to die on me now. Very sad to think of an empty and now useless docking station next to her bed.

 

Has anyone else had any luck arguing the warranty between purchase date and activation date? Especially as the failure is the device itself and not damage by the user?

iPod touch

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