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Java app not working

134 Views 1 Reply Latest reply: Nov 17, 2012 6:19 AM by thomas_r. RSS
Marlin-Pierre Pryor Calculating status...
Currently Being Moderated
Nov 16, 2012 8:55 PM

I have a MacBook Pro laptop and after I followed your advice I constantly get a message that reads, "Alert! This update requires Mac OS X version 10.6. My latest version is 10.8.2. It is too late for me to phone AppleCare. Community, please help with this problem.


Thank you,



OS X Mountain Lion (10.8.2), MacBook laptop
  • thomas_r. Level 7 Level 7 (26,930 points)
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    Nov 17, 2012 6:19 AM (in response to Marlin-Pierre Pryor)

    I'm not sure exactly what you're trying to do or what advice you're following. It sounds like you are trying to install a Java update for Mac OS X 10.6, which you can't do because you're not using 10.6.


    Are you trying to upgrade Java or downgrade Java or what? What app is not working? What problem are you trying to solve?


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