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imac won't turn on

231 Views 2 Replies Latest reply: Nov 17, 2012 7:55 AM by SABTHECRAB RSS
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Nov 17, 2012 7:24 AM

I have a 2011 imac running on lion.  I was watching youtube and the computer screen went black.  All the fans came off.  When I tried to turn it on, the fans started and so did the HD noises.  The screen turned white (like it usually does when its turning on) then it went black again and everything turned off.  I tried turning it on again, the fans and HD sounded, but the screen remained black and  the fans/hd turned off again.  Its been doing that every time I try to turn it on.  I tried unplugging it for fifteen seconds, then plugging it in, then turning it on but the same thing happened.  I also tried booting it into safe mode but the screen stayed black.  Is there anything else I can try before I call apple services?

iMac, OS X Mountain Lion (10.8)


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