TS3694: Resolve specific iTunes update and restore errorsLearn about Resolve specific iTunes update and restore errors
Currently Being ModeratedSep 19, 2013 9:44 PM (in response to brettmillward)
I was trying to update my iphone 5 to IOS7 and couldnt do it for 5 times then I did the following and was able to update it right away
Clearing your DNS cache may resolve the issue and enable you to connect to the iTunes Store.
The easiest way to clear your DNS cache is to shut down your computer completely and then restart. If you can't shut down, you can clear your DNS cache manually.
- Click Start and choose Run.
- In the dialog that appears, type “cmd” (don’t type the quotes) and click OK.
- After the DOS prompt (C:\), type “ipconfig /flushdns” (without the quotes) and press Enter. Make sure you enter a single blank space after “ipconfig.”
Let me know if it solved the issue for you