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iCloud for Iphone 4 help.

325 Views 6 Replies Latest reply: Nov 17, 2012 3:10 PM by randers4 RSS
Colemantw Calculating status...
Currently Being Moderated
Nov 17, 2012 11:25 AM

My boss just gave me his iPhone 4 and when I go to music it still has all his iCloud music to download. How do I get rid of this?

iPhone 4
  • randers4 Level 9 Level 9 (53,000 points)
    Currently Being Moderated
    Nov 17, 2012 11:36 AM (in response to Colemantw)

    Turn off iTunes Match in Settings>iTunes & App Stores.  Also change the Apple ID in Settings>iTunes & App Store by tapping it, signing out, then signing back in using your ID.

  • randers4 Level 9 Level 9 (53,000 points)
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    Nov 17, 2012 2:23 PM (in response to Colemantw)

    Where are you looking when you see these "cloud albums and songs"?  If you aren't signed into his ID in Settings>iTunes & App Stores, and have iTunes Match turned off, I don't know how you would be able to see his previously purchased music or iTunes Match library.

  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Nov 17, 2012 2:25 PM (in response to Colemantw)

    Have you also changed the iCloud settings?

  • randers4 Level 9 Level 9 (53,000 points)
    Currently Being Moderated
    Nov 17, 2012 3:10 PM (in response to Colemantw)

    I don't know why this would be happening either.  If this is a phone for your use only, you may want to restore it as a new device and start over.  That's the best way to purge the prior user from the phone.

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