6 Replies Latest reply: Nov 18, 2012 1:27 PM by 108hl
108hl Level 1 Level 1 (0 points)

I have had the iPhone 5 for just over 2 weeks (my first iPhone). Today I left it on the side in the bathroom whilst I used the shower (not the first time). When I got out and went to check it, it had died. The battery was around 60% so I thought this was odd. I noticed it was slightly wet were I'd left it (screen up, so water would have been underneath). I couldn't see any water in any of the ports. It's been just over 8 hours. Any tips? It certainly didn't seem wet enough to cause damage, I wiped it off. No reaction when I put it on charge.

 

Thanks


iPhone 5
  • 1. Re: iPhone 5 dead - perhaps wet - any tips?
    michaelsip4 Level 2 Level 2 (300 points)

    not knowing if its cdma or sims (incase something can be removed) i would make sure the device was off.

    and use the old  (put it in a bag of rice overnight) and try in the morning and see what happens.

  • 2. Re: iPhone 5 dead - perhaps wet - any tips?
    William Rivas Level 5 Level 5 (4,225 points)

    108hl wrote:

     

    I have had the iPhone 5 for just over 2 weeks (my first iPhone). Today I left it on the side in the bathroom whilst I used the shower (not the first time). When I got out and went to check it, it had died. The battery was around 60% so I thought this was odd. I noticed it was slightly wet were I'd left it (screen up, so water would have been underneath). I couldn't see any water in any of the ports. It's been just over 8 hours. Any tips? It certainly didn't seem wet enough to cause damage, I wiped it off. No reaction when I put it on charge.

     

    Thanks

     

    Water damage is a common problem with cell phones that can cause a significant drop in value, and can often void any warranties you may have.  Most mobile phones, including the iPhone, have some sort of water damage indicator.

    The 3G, 3GS, 4, and 4S have indicators both in the headphone jack, and on the bottom of the dock-connector housing. The new iPhone 5 features one water damage indicator on the inside of the nano SIM card slot. This is located on the right side of the device.

    The best way to look at the indicator is by aiming a flashlight or lighted magnifying glass into the jack. If the iPhone has been submerged in liquid, or has liquid damage, this circular indicator would be triggered and colored red or pink. If the indicator has been triggered, the repair is most likely not covered by the warranty. Unless you have Apple Care +.

     

    Good luck!

     

    AppleWill.png

  • 3. Re: iPhone 5 dead - perhaps wet - any tips?
    cheonweb Level 4 Level 4 (3,440 points)

    Don't plug it.

    Wait to dry.

    Try in a few days or ask your service provider.

  • 4. Re: iPhone 5 dead - perhaps wet - any tips?
    108hl Level 1 Level 1 (0 points)

    Thanks, that is very helpful. I would be very suprised if it's been officially damaged but fingers crossed! If it hasn't been water damaged then it will be back to the drawing board I guess...

  • 5. Re: iPhone 5 dead - perhaps wet - any tips?
    William Rivas Level 5 Level 5 (4,225 points)

    108hl wrote:

     

    Thanks, that is very helpful. I would be very suprised if it's been officially damaged but fingers crossed! If it hasn't been water damaged then it will be back to the drawing board I guess...

    If no Red or Pink Dot back to Apple!

     

    AppleWill.png

  • 6. Re: iPhone 5 dead - perhaps wet - any tips?
    108hl Level 1 Level 1 (0 points)

    It has turned on again but isn't fully functioning yet (no network but general functionality seems fine). I've turned it off and put it in the airing cupboard again in the hope another couple of days will help. I did not see any red/pink dot so I hope that's a good sign...as is the fact it's on...

     

    I did also see the apple come up with a split in it though, before asking for my pin - anyone know what this means? I'm hoping it doesn't mean it's dead forever... =(