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iTunes Backup progress is freezing

167 Views 1 Reply Latest reply: Nov 17, 2012 3:08 PM by teepisutt RSS
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Nov 17, 2012 2:42 PM

Hi guys,


I have update my itunes to 10.7.21 and suddenly it lost ability to back up any apple devices. At first I tried to back up my iPhone5 but the progress is not moving at all at backing up. I also have tried this with my iPhone4 which is also have the same problem.


I have tried many thing to solve this problem. Delete my previous back up. resey sync history. didn't help


Uninstall itune and install it again also didn't help.


I don't have any idea now anout what to do so I would like to ask for your guys help


PS. I am using windows8

iPhone 5, iOS 6


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