Skip navigation

Multiple Kernel Panics… How to avoid them for good?

537 Views 8 Replies Latest reply: Nov 23, 2012 11:38 AM by baltwo RSS
RemyGrondin Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 17, 2012 12:43 PM

Since I upgraded to ML a couple of months ago, I got several kernel panics… It cost me a new hard drive a few weeks back (well, it was under AppleCare, but I had to change it anyways) and now the kernel panics occured almost once or twice a week.

 

The latest one was today: I was listening to music on iTunes and I decided to check something on Safari. With Safari opened, I opened the System Preferences and the song playing on iTunes started to hiccup and my iMac restarted itself.

 

Here's the report I had upon restarting:

 

Interval Since Last Panic Report:  164464 sec

Panics Since Last Report:          1

Anonymous UUID:                    178939EB-8692-5ACB-0A1F-5ADFB25B8AF9

 

 

Sat Nov 17 15:30:45 2012

panic(cpu 2 caller 0xffffff801c0a27aa): "pmap_pv_remove(0xffffff80477f1800, 0x7ffdfde87000, 0x7, 0x7e00, 0xffffff81ee7a3cf4, 0xfffffe9bbe91b438): pv not on hash, head: 0xffffff803ddf4c00, 0x1116bd000"@/SourceCache/xnu/xnu-2050.18.24/osfmk/i386/pmap_internal.h:826

Backtrace (CPU 2), Frame : Return Address

0xffffff81ee7a3bf0 : 0xffffff801c01d626

0xffffff81ee7a3c60 : 0xffffff801c0a27aa

0xffffff81ee7a3d20 : 0xffffff801c0a2b65

0xffffff81ee7a3d70 : 0xffffff801c066a1c

0xffffff81ee7a3e60 : 0xffffff801c06a8f0

0xffffff81ee7a3e90 : 0xffffff801c035a53

0xffffff81ee7a3ed0 : 0xffffff801c356607

0xffffff81ee7a3f40 : 0xffffff801c3563a9

0xffffff81ee7a3f50 : 0xffffff801c3e182a

0xffffff81ee7a3fb0 : 0xffffff801c0ced33

 

 

BSD process name corresponding to current thread: TabletFinder

 

 

Mac OS version:

12C60

 

 

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide:     0x000000001be00000

Kernel text base: 0xffffff801c000000

System model name: iMac11,3 (Mac-F2238BAE)

 

 

System uptime in nanoseconds: 7271833876827

last loaded kext at 130088086699: com.apple.filesystems.afpfs          10.0 (addr 0xffffff7f9e1ba000, size 348160)

last unloaded kext at 127589063106: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f9c917000, size 65536)

loaded kexts:

com.apple.filesystems.afpfs          10.0

com.apple.nke.asp_tcp          7.0.0

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AppleBluetoothMultitouch          75.15

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

com.apple.driver.AGPM          100.12.69

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.3.1f2

com.apple.driver.AppleLPC          1.6.0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.2.11

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.kext.AMDFramebuffer          8.0.0

com.apple.AMDRadeonAccelerator          1.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleMikeyDriver          2.3.1f2

com.apple.driver.AppleBacklight          170.2.3

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleUSBCardReader          3.1.0

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.2.2

com.apple.driver.AppleUSBHub          5.2.5

com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

com.apple.driver.AirPort.Atheros40          600.70.23

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AppleUSBEHCI          5.4.0

com.apple.driver.AppleAHCIPort          2.4.1

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.security.SecureRemotePassword          1.0

com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

com.apple.driver.AppleMultitouchDriver          235.28

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.driver.DspFuncLib          2.3.1f2

com.apple.iokit.IOAudioFamily          1.8.9fc10

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.IOSurface          86.0.3

com.apple.iokit.IOBluetoothFamily          4.0.9f33

com.apple.driver.AppleGraphicsControl          3.2.11

com.apple.iokit.IOAcceleratorFamily          19.0.26

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.kext.AMD5000Controller          8.0.0

com.apple.kext.AMDSupport          8.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleHDAController          2.3.1f2

com.apple.iokit.IOHDAFamily          2.3.1f2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.5

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.5

com.apple.driver.AppleUSBHIDKeyboard          165.5

com.apple.driver.AppleHIDKeyboard          165.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

com.apple.iokit.IOUSBMassStorageClass          3.5.0

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.driver.AppleUSBMergeNub          5.2.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.iokit.IOUSBUserClient          5.2.5

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBFamily          5.4.0

com.apple.iokit.IOAHCIFamily          2.2.1

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7.2

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x014F, 0x4A4D313333334B534E2D3447202020202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x014F, 0x4A4D313333334B534E2D3447202020202020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x014F, 0x4A4D313333334B534E2D3447202020202020

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x014F, 0x4A4D313333334B534E2D3447202020202020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd130000 / 5

USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd132000 / 6

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

 

Since I don't know jack about all this technobabble, can someone please tell me what's causing my kernels?

 

If I wanted this kind of crashing and upheavals, I would have bought a PC…

iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.2)
  • baltwo Level 9 Level 9 (59,180 points)
  • Linc Davis Level 10 Level 10 (107,875 points)

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are (1) a damaged OS X installation; (2) a fault in a peripheral device, if any; (3) an internal hardware fault; and (4) an obscure bug in OS X.

     

    You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected. Probably there will be no change. In that case, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or unless it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    *An SSD doesn't need to be zeroed.

  • Linc Davis Level 10 Level 10 (107,875 points)

    If the hard drive was replaced twice, you probably have bad RAM or a bad logic board.

  • woodmeister50 Level 4 Level 4 (3,690 points)

    Before making a trip to the Apple store, run the Apple

    hardware test, with only keyboard, mouse, and monitor

    connected.

     

    Follow the instructions here:

    http://support.apple.com/kb/HT1509

     

    See if there is a hardware fault causing the issue.  If the

    results say the hardware is okay, then it is an OSX or

    driver issue.

  • a brody Level 9 Level 9 (62,060 points)

    Often the underlying process is the problem.  Tablet finder. Make sure your tablet drivers are designed for your operating system.  Mac OS X 10.7 and above does NOT mean it is 10.8 compatible.  It only means it is 10.7 and 10.7.1 compatible, and may be 10.7.2 through  10.7.5 compatible, and with luck is 10.8 and later.

  • baltwo Level 9 Level 9 (59,180 points)

    I've tried to run it from a Snow Leopard Install DVD and the iMac restarted immediately instead.

    AHT is on the Apps Install disc, not the OS install disc.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.