2 Replies Latest reply: Nov 17, 2012 3:55 PM by warhummer
fakeusername Level 1 Level 1 (0 points)

Is anyone else having problems with printer connections after the last OS X update?


MacBook, OS X Mountain Lion (10.8.2)
  • 1. Re: What can i do about my wireless hp printers no longer working after OS x update.
    Linc Davis Level 10 Level 10 (118,360 points)

    Here are some suggestions for getting the best results from this site.

    Give details of the problem. A statement such as "it doesn't work" conveys no information. If it did work, you wouldn't be here. Instead, you should post something like this: "I did A; I was expecting B; but I got C instead." Include the complete text of any error messages you saw and where you saw them: in an application window, a CrashReporter window, a log, or whatever. Also include the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?

    Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, include details.

  • 2. Re: What can i do about my wireless hp printers no longer working after OS x update.
    warhummer Level 1 Level 1 (0 points)

    Yep.  Printer queue stuck in, "connecting to printer", then "unable to connect".  Uninstalled HP printer software in Applications (left over from pre-Mountain Lion days) and deleted printers from system preferences/printers & scanners.

     

    Re-installed HP software from:  http://support.apple.com/kb/DL907