7 Replies Latest reply: Aug 17, 2013 1:37 PM by marckiller2n
nolandd Level 1 Level 1 (0 points)

I have a new retna display Macbook Pro. I have had it for 2 weeks and I am hearing a crackling sound coming from under the speakers (both sides) it sounds like the crackling that you would hear from a campfire. how can this problem be corrected?


iPad 2 Wi-Fi, iOS 6
  • 1. Re: Crackling sound
    clintonfrombirmingham Level 7 Level 7 (28,720 points)

    See the More Like This to the right --->>>

     

    Just in the past month, I've had a 'crackling' sound coming from my late 2011 MBP (and the 'campfire' sound is a good description). Mine only happens very rarely and only when I'm in clamshell mode (about 90% of the time of late).

     

    If your 'crackling' is on a regular basis (mine is just very occasional) and if you can reproduce the sound, I'd take it into your local Apple Store and have them give it a look. I doubt that it's anything serious, but it can be puzzling.

     

    BTW, I've read more about the crackling sound affecting Retina display models than non-Retinas.

     

    Clinton

  • 2. Re: Crackling sound
    itsaint Level 1 Level 1 (0 points)

    Same here.  Does the noise ever go away for you?  I'm doing a time machine backup and then I'm going to take it back.  So far the noise hasn't gone away in over an hour.

  • 3. Re: Crackling sound
    sanjampet Level 5 Level 5 (7,550 points)

    If the issue is happening during audio use, there could be a level mis-match,(+4db/-10db, impedance mismatch...) if it is happening just running regular applications, I would bring it in. if not audio related (is it coming from the speakers or internally)

  • 4. Re: Crackling sound
    Dragonmaster13 Level 1 Level 1 (15 points)

    It is not coming from your speakers, it is probably your CPU cooler, mine had the same problem, and it turned out not to be the speakers, it was the CPU cooler

  • 5. Re: Crackling sound
    sanjampet Level 5 Level 5 (7,550 points)

    If it is the the cpu cooler/fans a smc reset might be in order, if the smc reset does not correct the issue, bring it in to the Apple store and ask for a replacement computer, seeing that it is only 2 weeks old.

     

    SMC reset:

     

    http://support.apple.com/kb/HT3964

  • 6. Re: Crackling sound
    Dragonmaster13 Level 1 Level 1 (15 points)

    you might be able to do it yourself, it is robably something between the blades... take the back panel off and check

  • 7. Re: Crackling sound
    marckiller2n Level 1 Level 1 (0 points)

    Same problem to my computer.  Can you tell me if you succeed to resolve the problem ? Because I go to the Apple Store in 1 week