Skip navigation

Damaged iphone 5

297 Views 3 Replies Latest reply: Nov 18, 2012 1:28 AM by modular747 RSS
Asian Jesus Calculating status...
Currently Being Moderated
Nov 18, 2012 1:10 AM

Hi!

Ive manage to lose the iphone 5 on a bucket with a bit puke on it (Partied so hard last night).

And now the phones screen doesnt work properly(cant see anything).

And the worst part is I live in Norway and i bought the iPone from a private person that bought it all the way from US.

How will i be able to send it in to apple care and get it fixed when the purchase is not registrerd in my name?

iPhone 5, iOS 6.0.1
  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 18, 2012 1:19 AM (in response to Asian Jesus)

    AppleCare for phones purchsed in the USA is valid only in the USA.  You can't send the phone from outside or have it shipped back to you in Norway.  You would have to travel to the USA or send it to a 3rd party there who would deal with it personally.

     

    Note that unless AppleCare+ was purchased along with the phone, the standard warranty does NOT cover physical or liquid damage such as you describe.  You would be entitled to an "out of warranty replacement" for $299 in the USA.  Apple does not service phones - only replaces them.

     

    If this USA phone was hacked to unlock in order to use in Norway, all warranty sevices are void and you will have to pay full price to replace.

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 18, 2012 1:28 AM (in response to Asian Jesus)

    Already answered.  Re-read my last post.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.