836 Views 1 Reply Latest reply: Nov 18, 2012 7:23 AM by brad805
Currently Being ModeratedNov 18, 2012 7:23 AM (in response to z2131967)
The way to decide if SW or HW is to Restore iPhone Firmware with iTunes on computer. See if fixed. If still problem points very strongly to Hardware Error. Since iPhone 5 has full Warranty make Genius reservation, and take to Apple for resolution.