Currently Being ModeratedNov 18, 2012 9:32 AM (in response to KovaZg)
you seem to be speaking to apple
but this is a user helping user forum apple don't read or write here at all if you wish to compalain or repport abuse you may wish to use another channel such as the feedback
Currently Being ModeratedNov 18, 2012 9:56 AM (in response to Rudegar)
I know that this is user forum, I'm aware of it.
As you see I ask what to do, maybe some users had similar situation, and they know where to contact, what to do ?
I tried to contact Apple, but to be honest, I couldn't find good place for it. It asked for some information, and on end asked me for phone call support, ...
Thanks for link, I will try it.
I keep getting:
"It looks like your product is not covered for complimentary technical support, so you may need to purchase a single incident of support."
And I need to pay $19 + Tax to call them ?!
Currently Being ModeratedNov 18, 2012 10:06 AM (in response to KovaZg)
I was going to suggest
How to report an issue with Your iTunes Store purchase
but the document is missing.
My memory of it is you should contact the developers first. If you cannot resolve the situation with them then you can bring it to Apple's attention.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Apple almost certainly cannot change the app's programming. They likely would have to decide the problem is so egregious that they pull the app completely from the Store.