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ipad not showing up in itunes

167 Views 2 Replies Latest reply: Nov 18, 2012 4:59 PM by DCollar RSS
DCollar Calculating status...
Currently Being Moderated
Nov 18, 2012 1:27 PM

When i connect the iPad to my MacBook Pro it will not appear in the iTunes display.  My other iPad will do so without problem.  I can not get it into restore mode.  I have tried reseting it and the screen shows the "please connect to iTunes" graphic but nothing happens when I plug it in... unlike the other one I have which appears , syncs and otherwise runs fine.

iPad, iPad charges but will not show up i
  • Demo Level 9 Level 9 (73,695 points)
    Currently Being Moderated
    Nov 18, 2012 4:28 PM (in response to DCollar)

    If you need to restore your iPad and the device is not being recognized in iTunes, the next step is to try Recovery Mode in order to restore.

     

    This support article explains how to do it. It may take a few attempts in order to succeed so don't give up if it doesn't work the first time.

     

    iPad: Unable to update or restore


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