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Update installed but not recognized

182 Views 4 Replies Latest reply: Nov 18, 2012 5:21 PM by Michael Vallance RSS
Michael Vallance Level 1 Level 1 (65 points)
Currently Being Moderated
Nov 18, 2012 6:41 AM

I have a numeric  alert (1)  for an update in App store. For Aperture.

Yet the information stated I have Installed it. It is greyed out.

I can't get rid of this annoying notification. I sign out/in.

restart Mac.

open close Aperture.

but it persists.

Why?

MacBook Pro, OS X Mountain Lion (10.8.2)
  • seventy one Level 6 Level 6 (8,490 points)
    Currently Being Moderated
    Nov 18, 2012 9:27 AM (in response to Michael Vallance)

    This is an annoying and regularly arising nuisance.   It really is time Apple did something about it.

     

    I've mislaid the thread link but Dah*veed wrote recently to offer the following solution.    Hope he won't mind me repeating it.

     

    'You could try reindexing your HDD.   The MAS uses the Spotlight indexing in determining what apps need updating.   Go to Systems Preferences / Spotlight/ Privacy; add your Hdd to the list then remove it from the list.   Spotlight will then reindex your HDD.'

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Nov 18, 2012 2:43 PM (in response to Michael Vallance)

    You could try deleting the app then re-downloading it again as well. Many things can cause this.

  • seventy one Level 6 Level 6 (8,490 points)
    Currently Being Moderated
    Nov 18, 2012 2:50 PM (in response to HACKINT0SH)

    All too often this doesn't solve the problem.   I used to think the same but too often the alert remained because people had saved, backed up or copied the original download into other parts of their system.   Then it's necessary to use spotlight and /or use EasyFind to dig out all the files.

     

    Damned nuisance.  They really ought to sort it out; enough threads are being started because of it.

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