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how do you schedule an appointment

865 Views 1 Reply Latest reply: Nov 18, 2012 5:21 PM by mystrezmac RSS
lnp1999 Calculating status...
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Nov 18, 2012 2:59 PM

I have an Ipod touch 4th generation that stopped working right under a crack in the screen and i was wondering if I could get it replaced.

iPod touch (4th generation), iOS 4
  • mystrezmac Calculating status...
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    Nov 18, 2012 5:21 PM (in response to lnp1999)

    1. If it is still covered by your Applecare plan then find the website for your local Applestore and look for the link for  "genius bar" appointments. The only way to make an appointment is online.


    2. If it is not covered by an Applecare then you can either make appointment as discussed above and pay Apple to fix or replace it (they choose which) or you can try a third party repair facility.  I've had good luck with PDASmart --  google for their webpage.


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